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Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.

  • Question
Need Help: Paying Off My Totaled Car with Insurance Check – Tesla Finance Contact?

I had an accident three weeks ago, and my insurance company declared my car a total loss. They've requested the name of the finance company, Tesla Finance, to send them a check for the payoff. I obtained an early payoff quote through the Tesla app, which provides wire transfer instructions. However, it advises me to call them when it comes to using a check. Unfortunately, I can't locate a phone number. Can anyone assist me in figuring out how to pay off the car with my insurance company sending them a check?

  • Question
MagicDock upgrade vs V4 dispensers

Does anyone know why Tesla is deploying MagicDocks into V3 dispensers instead of going straight to V4 dispensers? Is there something different with the physical base or wiring of the V3 vs V4 dispenser? Are V4's not going to get MagicDocks? Any chance older sites could go straight from V2 to V4 dispensers, even if they are still power limited to less than a full speed V4 ?

Not snarky questions, I am asking the above as genuine inquiries for my own education. Thanks.

  • Question
Tesla Wall Charging

I am thinking of purchasing the Tesla Wall Charger for my Model 3. It says it delivers up to 48 amps. I think ideally a 60-amp breaker would work best. But I live in a condo so the installation is crazy expensive. In order to cut costs, would I be making a big mistake by installing a 40-amp breaker? I would be charging in the overnight hours so I don't need the charging to be fast. The wiring used would be for 8-AWG which costs less than 6-AWG. Any thoughts would be greatly appreciated.

  • Question
NEMA 1450-1430 charging setting?

Hey guys so I've had my 3 for about 2 years now and I used a NEMA 1450 at my house, I recently moved and my new house does not have enough space in the breaker to add another 1450, I do however have a dryer in the garage so I got a adapter for my 1450 plug.(1450 to 1430) I am now able to charge my car through the adapter but I know I get the 1430's power, in the charging option I've always had my setting as 32A, I have read a bit online that it shouldn't be that high for 1430 outlet, I have it currently set to 24, but I didn't find anything recent about this and I have no idea whatsoever about electrical work so I was wondering if someone could help me understand this better and tell me if im allowed to to keep it at 32A or keep it at 24A.


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  • Question
Issues with my 2017 100D that always go away before a service appointment

Hi Everyone, this is my first post here but i am at my wits' end with Tesla. I have a 2017 Model S 100D with now about 70000 miles on it and we love it! But, recently the car makes a funny noise and then right after all kind of systems will fail. The noise comes from behind the passenger side dashboard cover between the two air vents, and it sounds like a fan working overtime turning itself on and off. Turning climate off makes no difference. Some research seems to suggest that the autopilot control unit sits there but i have not opened it up to look. When that fan noise starts, the GPS will fail, steering assist will fail, Autopilot is unavailable and some other random warnings. Very annoying the constant toot-toot-toot sound.
Anyway, i booked a service appt with Tesla and described the issue as best i can supported by a video of the noise etc. The day my appointment was scheduled, the noise went away and did not come back and so when the Tesla people looked at the car they said everything was normal.
Couple days later the noise came back together with all its error and warning friends and stayed for days on end. Booked another service appointment for yesterday and, yes, day before the service appointment the noise stops and the car is normal.
So here is my question, i understand Tesla will connect to my car to diagnose it before the service appointment, and somehow that fixes it, albeit only temporarily. I cancelled the appointment since there is nothing to show them, but i believe in a few days this will be back and the infinite loop will continue.
Does anybody have any thoughts on this? Sorry about the long description :)

  • Question
Dashboard speaker grill distorted.

Our new Model 3 is currently in the local service centre having boot lid paintwork sorted out.
While driving the 2019 loaner (we have) I've noticed that the dashboard speaker grill is nice and flat whilst our new car's has a somewhat uneven undulating look. Has anybody else noticed this with their new or recently produced Shanghai manufactured Model 3? Did you get it replaced?

  • Question
Is this a good deal - 2013 Model S 60

Super new to Tesla and looking to purchase a 2013 Model S 60. Should I purchase this one, or should I be looking for one that has never had a battery or drivetrain replaced? The other option I am considering has not given the owner any problems in 4 years except door handles and the 12V battery. The second option also has around 100k miles.

Which of the two options has more of a potential for giving me less headaches? Any feed back will be super appreciated.

  • Question
Model s 70 compared to 75 0-60

I've been looking around at model s 0-60 times ,specifically the jump from the 70kwh RWD battery cars to the 75kwh RWD battery cars. The drivetrains are identical with a large rear drive unit but the 0-60 times are 1.3 seconds apart. Why is this? Are 2 more modules active in the 75kwh for more amperage output? I cant seem to find reliable information between the 2 packs and the difference of them. If a 70kw battery were to go bad and be replaced with 75kw would the LDU be able to output the full 280KW? Feel free to correct me if I made any assumptions, I want to learn.

  • Question
Model X rear speakers not always working


I just received my Tesla Model X a few weeks ago. Everything is working okay but I did notice something weird with the way the speakers of car work.

At the beginning, when I play music using the dashboard media device, the audio was playing through all speakers. My wife the other day activated Youtube on the rear media device so my daughter could watch her favorite shows while on the road. For some reason, now when I'm alone in the car and I activate the radio for instance, only the speakers at the front produce sound. The rear speakers only work when the rear media system is playing some media (youtube, netflix, etc.). It's pretty frustrating that only half my speakers work when I'm playing some media at the front.

Is there some setting that I'm missing?

  • Question
New Tesla Model S Owner/Taillight question

This is my first created thread, thanks for having me; I just bought my first tesla after considering/plotting on a Model S for the past couple years while i was starting my business; I always said when I got my finances together i wanted a Model S, and proud to say Labor Day I went and picked up
My first Tesla. Its not brand new, I purchased after a 3 yr lease but I just bought a late build yr (Birthday stamp Oct 2020) Tesla Model S “Long Range Plus”, just bought it and am really enjoying everything but the one thing im not a fan of is the taillights;
I would love to have a clean LED set but if not possible ima tint them i guess prolly, I love my first Tesla and am all setup and got it just about done w/ a ppf wrap/ceramic coating on white interior/tints/etc after 3 wks of ownership but do i have any options to change these tail lights to some’n a lil more attractive? Id really like a set of LEDs, but have heard something about a “refreshed taillight” possibly although am brand new so dont know if they can be installed on my current model; Anybody have any ideas? You guys like the smoked taillight look? And is that my only option? Also not sure if that’d effect the long range battery life in anyway, id imagine not much if at all. Really enjoying the car, i wish the glass top was transparent glass or we
Least had the option, that’d be a real nice luxury touch in my opinion since can no longer have a panoramic top but overall im extremely happy w/ my purchase and dont regret it.:just now that i own it finally im noticing the little things that would take a model S from a great car to legendary; I honestly like to see the stars thru my roof tho and lowkey was disappointed there was no retractable roof option, but also wanted the long range model/battery pack so i can live without it (sunroof) for those reasons. While shopping for my first EV i saw the lexus that can turn the top translucent at a push of a button (the 500E)..ida def paid for that option if was available; The lexus was considerably more money than the model S, brand new, and not really what i was in the market for but that feature was super attractive especially when i just happened to take the test drive at sunset/twilight; Anyway, love my model S but these lights remind me
Of something off a car made in the 2000’s, not a 2020/2021; Any ideas? Appreciate any replies, thanks in advance and appreciate your time and advice on the matter..You guys be safe out there 🙏🏼


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  • Question
Anyone have experience refusing delivery on a *LEASED* Tesla?

Hi all, we’re planning to lease a new Model X directly from Tesla.

My question: do we have the right to refuse the vehicle (on delivery day) if it has flaws we find unacceptable?

I know we can refuse a purchased vehicle, but am specifically trying to understand whether we have refusal rights on a ***LEASED*** vehicle.

Anyone have experience with this specific situation and can give us some insight?

We’re located in NYC if that matters.

Thanks in advance - and sorry if this has already been answered somewhere; spent some time googling and couldn’t find an answer specific to vehicle leases.

  • Solved
Unable to add new vehicle to my Tesla account

Hey all, I just bought my first Tesla yesterday (2020 model 3 performance) and I created an account on the Tesla app and attempted to add my car to my account.
After renaming the vehicle to match the app and hitting next I receive an error saying I need to make sure my car is connected to LTE or WiFi.
I’ve tried every combination I can think of: home WiFi, my phones hotspot, LTE, phone on WiFi, phone off WiFi, logging in and out of the app, reinstalling the app, rebooting the car, etc.
Anyone have any inside how to fix this?? If not I’ll be calling Tesla’s support tomorrow.

Note: my phone is connected to the car via Bluetooth and both the app and car are up to date with the latest updates and software.



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  • Question
SCE True Up Credit? NEM 2.0

My SCE annual true up was last month and showed a year to date generation credit of -$381.52. During this last bill, they also paid me back $96.07 that I was charged through out the year. What happens the the rest of the credit? This current bill shows everything has reset, but I never got the remaining credit from last year. Also, I thought SCE does an annual true up, why did I have to pay SCE monthly, then wait till the end of the year to get my $96 back?

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  • Question
Sales taxes and final vehicle price

I recently purchased my Tesla Model Y long range from Tinley Park,IL service center. I took loan from Tesla. The invoice shows
car price+
Non Tesla price fees = Reg.fees + optional Electronic Registration filing fee+ Cook county Additional Tax + Sales Tax.

They calculated sales tax on the vehicle price+ destination tax + order fee $250. They also charged Cook County Additional Tax of $500 since I live in Cook. Whereas my friends who bought in Schaumburg IL were not charged Additional Cook county tax, though they live Cook county. Their invoice does include a detailed ( line item wise) costs and tax. My invoice does not show and itemized list. I contacted the service center, and they informed that my request was forwarded to delivery team, who never got back to me yet. How to resolve this?

  • Question
Second hand Model X 60D

I’d be grateful for some advice please.
I am considering buying a 2017 Model X 60D (registered 30.3.17) from a non Tesla dealer. A few questions I’d welcome comments on
1. The seller tells me it has transferrable free supercharging. I’ve read conflicting things about this but gather that early 2017 models that haven’t been resold by Tesla should have transferrable free supercharging. Anyone know if this is the case and/or how I might confirm it?
2. I gather it is possible to unlock the additional software locked battery to convert it to a 75D. Anyone able to confirm if this is still the case? I’ve read the cost historically was circa £2.1k. Might having to contact Tesla to unlock the additional battery capacity result in removal of the unlimited supercharging?
3. What is a realistic real world range for a 60D. Obviously this depends on driving style/ use of cabin heating etc. I’ve found with my model2019 3 SR+over my 4 years of ownership I have averaged 220kwh/mile which means I have been getting pretty much bang on the Tesla quoted range. Should I expect to get the Tesla quoted range for the X too?


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