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Yes, it's a 90 kWh pack. Tesla software rebadged my car on the screens as a "P90" which was a happy little surprise. I'm beginning to look at back-up batteries for my house and the solar array soon to be installed. Interestingly, a 16 kWh pack from LG costs between $8000 - $11,000. Maybe I'm...

Update: the new 1014116-00-C pack installed end of August 2022 showed 297/298 miles range at 100% SOC when brand new. Now, with 10,600 miles on the battery, I charged to 100% to see range and it showed 292, so there is about 2% degradation. Charging has been roughly 60% at home at 20 - 40 amps...

Charged to 100% this morning. I'm a happy camper.

@Droschke; @blodg1; @wk057 ; @lightningltd ; @gaswalla ; @danielk04 ; @ElectricIAC ; @dark cloud ; To my great surprise, after two weeks of diligently but politely pushing Tesla to unlock my battery (via the app and scheduling calls with reps), I discovered that Tesla did so, probably last...

It wasn't useful: the rep told me his role is to explain to owners what factors affect range, like cold weather, heavy foot, etc., and he advised me to request service again on the app, providing details. He said his notes would support my case and that it would go up the food chain. Did so...

Ha! You're right, I'm sure. I should stop chewing this over and get back to my actual work.... Agree, the 270 is very nice and completely workable for my purposes.

@JoshK Josh, the jury is still out, and will be for some years, about whether my decision to drop $20K on my 2012 S was a decent move. The preponderance of feedback was that it would be foolhardy given the reliability issues of the earliest Teslas. However, there was also feedback from an owner...

@Droschke , @gaswalla, @lightningltd, @wk057, Charging update: Supercharged this morning, only car at 8-bay station, 64F, car had preconditioned battery for 12 minutes before arrival, began with 193 miles range and pulled 68 kW / 228 mi/hr. At 98% SOC pulled 32 kW / 107 mi/hr; at 99% same rate...

Wow, this is fascinating. So the pack is physically the same as the original 85 kW battery but the improved cell chemistry results in range of +/- 297 vs. the original 265 in the early RWD cars? But I actually didn't pay for a new 85 battery; I paid for a new 90 battery. My question prior to...

The suspension upper link assemblies p/n 1027421-00-E were installed on my car with the new battery -- when questioning I was told this was required with the new battery. My invoice states "90 kW" -- I'm just going to insist that they told me they were selling me a 90 kW battery with 280 miles...

@Droschke , Thanks, very helpful. I will note these things and report back. It's definitely interesting that we both get precisely 270 -- this suggests to me that the batteries are software limited despite their assurance that it wouldn't be. I've messaged them and I'm going to press this issue...

@wk057 , This is very interesting info, thank you -- The car was first charged to 100% just as I picked it up from the SC. Since it showed 269, not 280, I had the rep put a note in the system that I am concerned that the range is not what I was promised. I think I will now go back to them about...

@tlP85 ,@Droschke, @Slumpp1, So here's the update: Tesla did respond to my queries and assured me that the new battery capacity and supercharging rates would not be capped. They told me I could expect 100% SOC range of 280 rated miles. I dropped my car at the SC on Aug 24 and got a Model Y...

No, because all they have to do with a battery replacement under warranty is honor the original 8 year warranty, which in my case ended December of 2020. When someone pays out of pocket for a battery, the 4/50 warranty kicks in.

No, not new -- I misspoke -- it was a remanufactured battery, 85 kWh, 400V, p/n 1088815-01-D. Installed July 2020, five months from warranty ending. The fact that it failed 25 months later is basically all the reason I need to avoid putting a "remanufactured" battery into the car -- for $6500...

Just got a call from the service manager at the White Plains SC, who was completely forthcoming about the car's service history. He told me Tesla can share that information, but obviously nothing about former owners. One hand doesn't know what the other is doing in the Tesla organization...

This is an issue for me with owning a Tesla -- the secretiveness about the car's service history. Just off the phone with Tesla asking them to share the part number of the LDU that is currently in the car so I could see which revision it is and they refused -- never mind that I can go put it on...

So here's a different way of framing my dilemma: My car with bad battery is worth something in the low to middle teens, for the sake of argument let's say $14,000. I bought it in March for $29,000 and the second the BMS-u029 warning appeared on the dash it lost about half it's value. That...

Lots of food for thought here - thanks. @wk057 , I appreciate your input. I used the contact form on your company website hoping to speak to someone to get a quote. When you say: What, roughly, is the range for "a few bucks?" I don't want to "throw good money after bad," but I have $29K in the...

Thanks all for chiming in. I think I can accept the risk of having a *very* expensive 2012 Model S -- I don't view the car as a savings account and am trying to get a handle on which makes more sense, a smaller investment to return the car to it's former state with a fairly tired battery, or a...

I've asked Tesla if they will take it in trade toward a new car and am waiting to hear back. But I'm leaning toward keeping it and holding off on purchasing a new car -- my motorcycle is 22 years old (BMW R1100S), my glider is 37 (DG-400), my sailboat 25 (Beneteau Oceanis 40CC), and my airplane...

I should also note that I see a lot of value in the free supercharging with the older cars and would like to keep that, especially if the charging rate would not be throttled heavily with a new battery.

This is definitely a consideration. What do I do with the MS in that scenario? Will Tesla take it in trade? However, your suggestion requires that I come up with 47K, plus NYS sales tax of 8.75% , not 11.5 K or 21K, or possibly less if I work with a third party shop, and that is not a trivial...

Hello Brain Trust-- 2012 P85 with 118,000 miles, 12/2012 build, in Upstate NY, with MCU2, approximately 15% supercharging and 85% charged at 20 - 40A at home. I purchased car in March from third owner. Tesla replaced HV battery under warranty with remanufactured July 2020 prior to my purchase...

This TSB was issued after all the affected cars were out of warranty. The TSB applies to my car based on VIN and date range, which was confirmed by the manager of the Paramus service center. If you look through this thread, you'll see that a number of service centers are replacing the control...

BTW, apparently the only way to actually register a complaint about the vehicles or service is by snail mail to: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service Amusing that everything else in the Tesla universe happens via the app, or by text or...

It's really extraordinary that this part is failing in exactly the same way on multiple vehicles. Also amazing that some service centers are replacing the control arms gratis and others are not. But what is most amazing to me is that the letters I sent via FedEx to Tesla in Palo Alto, on Sept 2...

Hi -- Can you describe the process of mounting the roof rack -- can it go on and come off easily, or is it more practical to put it on and leave it on? Curious, because I would like to occasionally move materials on the roof rack but won't want it in place all the time. Thanks--

I was surprised to finally hear something back from NHTSA yesterday in response to the complaint I filed on August 29. They requested service records and the "Manufacturer's Complaint Number." I sent them the +/- $4000 invoice and the two letters I sent to Tesla in Palo Alto, which haven't been...

Just paid Tesla $3985.86 for repairs resulting from the failed control arm. Meanwhile, the letter I FedEx'd to the HQ Service Dispute department on September 2 (post #32) hasn't even been acknowledged. I really can't believe how unresponsive Tesla is! If I ran my business this way I wouldn't...

Thanks very much -- that is really interesting and good to know. I'll mention this to the Paramus SC when I get my bill, as it seems there may be an inconsistent way of dealing with this from one service center to the next. Anyway, very good that you have the new arms in place and don't have to...

Two shots of the failed control arm removed from the car by the SC. Interestingly, no one at the SC made any noise about this being impact-related damage -- it's clear to them that this thing just cracked like the Service Bulletin says it might. The crack farthest away from the arm is oxidized...

@DGates, Thanks for posting this -- really good to see that someone had these parts repaired under warranty. Would you be kind enough to let me know which Service Center did the work for you and when that occurred? I picked up my repaired car on Sept 12 but the Service Center said they were...

I filed a report with NHTSA on August 29th, before any of this discussion with Tesla Service occurred: Check for Recalls: Vehicle, Car Seat, Tire, Equipment I haven't had any contact from NHTSA yet and don't really expect to. The failure occurred just outside the 30 day power train warranty...

So here's Tesla's resolution: I pay for the failed control arm and all the parts damaged in the collapse of the suspension: $3,921. They will replace the other side control arm as a goodwill gesture, which would cost $555. They are also replacing a coolant hose that they discovered has been...

The SB calls out part number 1027459-99-A as the updated part to replace the original control arms with. That appears to be what's already in @Zuikkis car. The Service Manager told me that they have a later TSB about this issue that doesn't include the USA or Canada and lists only a few...

@Zuikkis, the car is still at Tesla and won't be ready till middle of this week. I've instructed them to save all the parts they R&R so once I have the failed control arm in hand I will let you know what that part number is if I can make it out. Your part number matches the upgraded replacement...

@TSLA Pilot: Yes, you're correct -- this is accurate and not embellished in any way. I really, really wish it weren't true. @No CO2: Yes, your black arrow points to the large boss that cracked and failed. My car is an August 2013 build just like yours. I am guessing that Tesla Service would be...

For those of you with interest in this saga, or nothing better to read at the moment, this is the letter I sent via FedEx to Tesla HQ today: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service September 2, 2020 Re: 2013 Model S VIN...

I assumed the red paint/overspray on the caliper was done by a prior owner and that the calipers were not originally red. Tesla is refusing warranty coverage because this is a 2013 with expired warranty.

I finally got a call back from the service advisor. The managers at the Paramus location are "tied-up" today and I probably won't get a call to discuss. The advisor agrees I should replace the other control arm as well as the failed one to meet the requirements of the Service Bulletin. He seemed...

Thanks all for your input. I was starting to doubt my sanity. But @mongo sums up my sense of the situation well: And: So, if I understand this correctly, the TSB is instructing the service departments to preemptively replace the lower rear control arms on all Model S produced in the eight...

Thank you all -- yes, this has been a discouraging start as an owner. I guess the crux of it is that I can't understand how Tesla can issue a service bulletin which essentially says: we know these parts are subject to cracking and failure and we have a new, redesigned part to remedy the problem...

Hello All, First post here from new owner of a 2013 MS85, seeking a "reality check." I bought my used Model S on July 7th, with 80K miles. I am enthralled with the car, having waited years to be able to afford a used one. However, on the drive home from the dealership, the MCU went black and...

Gents, Following up: the dealer charged the car with their Tesla charger, and it came up to a 96% SOC showing 223 miles. The charger would not take it beyond that percentage. 100% charge would equal 232 miles, or slightly more than an 11% degradation from the rated 265 mile range when new. I...

Jerry, thanks for that data point. I would be very happy if this Model S shows range like yours did. Taking your formula, an 11% loss should show 236 miles of range. If range is much below that should I pass on the car? I'm not clear that what I was referring to is balancing the cells -- I had...

Hello All, Newb question here: I am likely going to buy a very nice 7/2013 Model S with 80,000 miles later today. I inspected it at a small used dealership yesterday and love it. But it had a low state of charge and showed only 40 miles range when I test drove it. Dealer will charge it to 100%...