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  1. J

    Suffolk county, NY model Y LR AWD WAITING!!

    May 28, 2021 I placed my order for my model Y and I added everything they wanted on the website. Insurance, trade in pictures and all.. have not received a delivery date or a VIN number.. any one else in Suffolk county, NY waiting for there Tesla ?
  2. K

    Car delay

    Hello everyone! I am due to pick up my car tomorrow at 11am (Model Y Long range). I got a call this morning around 11:20 from a service rep telling me that there was going to be a delay because my car was not at the location, he had no update on why this occurred but assured me that he would...
  3. EV Family

    Model X crash + an Inside Look at how Tesla’s Approved Body Shops Manage Repairs

    Recently was involved in a crash with our 2018 MX. We got a behind a scenes look of how Tesla’s approved body shops handle repairs, some of the common misconceptions about repair delays and also how you could avoid some of the headaches.
  4. D

    Serious ordering issues (4 months in, 1 car payment, no car)

    So, based on the title, you can tell I'm having a bit of trouble. What would you do if this were you? What should I do? WARNING: bit of a read May 7th: I first ordered my Model Y (this was shortly after the factory reopened). June 25: I was told it was almost ready and would be on it's way to...
  5. N

    2019 delivery - Power of Attorney?

    Hi, I ordered my LR AWD in Los Angeles on 10/13. At the time of ordering there were a few in inventory but I wanted slightly different specs - I was told 2 weeks, then a few days later 6-8 weeks. It's now been 10 weeks and no sign of a VIN - the dealer says it's expected at the very end of 2019...
  6. Otisrex

    Model X Delivery Delays

    Hi everyone! Has anyone who ordered a Model X after the April refresh received a VIN or delivery date? Something seems off. We are going on 16 days with literally no communication from Tesla and have no idea what’s going on. Our advisor has also not been helpful. Any feedback would be...
  7. FlyErik

    Fremont Delivery Experience - THEY COULDN'T LOCATE MY CAR!

    Yep, you read that correctly! I left the Fremont Delivery Center tonight - after 3 hours and 15 minutes - WITHOUT A MODEL 3. I had a 4:30pm appointment today, and showed up cheerfully at 4:15pm to check in. After a few minutes in the check-in line, I was helped by a nice guy who informed me...
  8. Branzo90D

    Tesla Energy Customer Service delays

    As the owner of a Model S and a Model 3 as well as a 7.8 kW Solar City PV array, I'd say I am one of Tesla Energy's best customers. In any case, I cannot get them to answer the telephone, return phone messages, or respond to my emails. I am now becoming increasingly upset and am not sure how...
  9. M.V.P.

    Model S/X: Spare Parts Availability Issues

    I have a 2017 MX and I have been waiting three weeks now for replacement plastic rear wheel fender flare moldings that surround the wheel openings. When my Mt Kisco, NY SC placed the order they originally quoted me no more than a few days to get these parts but as each week passed their story...
  10. C

    Model S Awful Delivery in Buffalo

    TLDR; Tesla rescheduled first delivery, no call no showed on 2nd scheduled delivery, and finally delivered the wrong car on the 3rd delivery attempt. I've been a Model S owner since 2014, and decided to order a new one this year because I moved to Buffalo from Las Vegas, and needed all wheel...
  11. Darryl

    No VINs issued in 4 weeks. What's up?

    According to information within this forum there have been no VINs issued in four weeks. (Last VIN issued Early January). So far VINs only issued for cars who have the following options: P90D or P90DL Premium Ootion Autopilot other options are irrelevant paymeny type irrelevant delivery...

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