We purchased our 3rd Tesla several months ago (2012 S P85, 2017 S 100D, 2018 X 100D).
Compared to our previous ICEs (including luxury cars), overall we've had fewer problems with our Tesla cars. The S P85 had more issues, since the Model S design was new, and it took a while for Tesla to refine the battery pack and motor design - after that, it required less maintenance than an ICE - and our S 100D and X 100D have been great.
As pointed out, the forums and media tend to focus on a small number of owners with issues. All manufacturers have a small number of owners with horror stories. The difference between Tesla and the others - Tesla has more visibility - if Tesla does a recall or there's an accident - it's reported in the news. The other manufacturers get relatively little press coverage, even through numerically they have more major accidents and much larger recalls than Tesla.
If many owners were having major issues, the forums would be swamped with complaints - Tesla's customer loyalty would tank. And that isn't happening.
For anyone that is considering purchase of a Tesla, due your research. Compare Tesla ownership with the ownership of other vehicles. Do a test drive - ask questions - and only purchase a Tesla if/when you're confident you're making the right decision.
Though, once you take a test drive, it's hard to go back to an ICE...
Compared to our previous ICEs (including luxury cars), overall we've had fewer problems with our Tesla cars. The S P85 had more issues, since the Model S design was new, and it took a while for Tesla to refine the battery pack and motor design - after that, it required less maintenance than an ICE - and our S 100D and X 100D have been great.
As pointed out, the forums and media tend to focus on a small number of owners with issues. All manufacturers have a small number of owners with horror stories. The difference between Tesla and the others - Tesla has more visibility - if Tesla does a recall or there's an accident - it's reported in the news. The other manufacturers get relatively little press coverage, even through numerically they have more major accidents and much larger recalls than Tesla.
If many owners were having major issues, the forums would be swamped with complaints - Tesla's customer loyalty would tank. And that isn't happening.
For anyone that is considering purchase of a Tesla, due your research. Compare Tesla ownership with the ownership of other vehicles. Do a test drive - ask questions - and only purchase a Tesla if/when you're confident you're making the right decision.
Though, once you take a test drive, it's hard to go back to an ICE...