bhav
Member
Exactly the same for me!! With zenith. Order submitted 8 Jan.Not sure if it will help others, and I know this is in the thread somewhere, but beware of lease companies putting a 'hold' on VIN matching...
I ordered through a lease company with the order being placed on Tesla on the 12th of January. I have called Tesla a number of times (5) to check on why I wasn't getting matched - each time being told I'd just have to wait.
On Friday I got through to a really helpful guy at Tesla UK who was as surprised as me that I didn't have a delivery date yet - he dug a bit deeper and then told me that the lease company had requested no matching until after the 1st of April!
I have no clue why this was requested (I will be picking that up with the lease company), and I also have no idea why this was the first time I had been told that fact by Tesla.
That restriction has now been removed (well, that's what he said) so I am waiting to be matched - but I'm thinking that I'm looking at May/June now because of this .
Worst bit was when the guy said "you'd have got your car ages ago if that wasn't on there..."
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Moral of the story, check that there is no restriction on matching if you're having issues...
They'd put a hold till 28 March and only the 4th/5th time I called the guy I spoke to (probably same person as you) dug into it and told me about that.
Same as you they've apparently removed it now but no news as yet.