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Use your App. to Schedule Service.
Take the option "Software"
Take the option "Update"
In the additional details add - "Believe software is stuck = Currently at 2019.x.x.x"
Please help"
If you are on good WiFi the update will arrive soon.
2018 X75D with FSD and HW3.0 upgrade. Still also stuck on 2019.40.50.7. I contacted Tesla chat support today and was told that is the latest version available for my vehicle.
go to the software screen and see if your mcu says you are on the newest up to date version. If it gets stuck, that means something is broken like mine was
I'm on 2019.40.50.7. I've contacted support via chat and they said that this is the latest one for my VIN and that engineers leave some back intentionally. I also had a mobile service appointment for this and he cancelled my appointment today indicating the same as the support engineer. I have a 2019 Model X (Raven) MCU2/Ap3.