I suspect software issue due to the number of people reporting same problem across a few other threads in this system. Maybe people who have cars which came with data capable usb ports can mention this to Tesla service center. My car has a retrofit & service center wouldn’t take my bug report.
No tesla has said nothing. However, Tesla tends to say nothing as there is no public relations department even. Best bet is report this to service center as a probable software issue. There are a few threads currently and we all notice the same issue. Thus suggesting it is not the usb devices that we are plugging in. Even my game controllers were not working. Service center will first insist the sub device is the problem.
Yup, pretty much consistent with what we see across multiple threads. Front usb ports usually not working for data operations unless device is plugged in when computer is rebooted, device will operate normally even if reinserted until car deep sleeps when turned off long enough, which happens overnight always. Glovebox usb-a (for those of us who have them, works fine).
Same here. Glovebox usb works but center console usb stops working when the car sleeps. I imagine this problem slipped through the cracks because most of the vehicles they were testing on didn't have center console data ports.
The problem went away for 2 days, still on 2024.2.7. Very strange...
Exact same situation for my 2020Y! I scheduled Mobile Service, but now I'm going to be OOT. I've asked for a reschedule beyond the dates provided by the App...so far, no joy. Maybe it'll be fixed by the time I return.
