Something is just NOT making sense here.
There are nearly six HUNDRED MS's in inventory at the moment--surely at least
one of them is an exact match to your car:
This page shows historical data of the total number of new (in existing inventory) Tesla Model S vehicle listings available in stock (in the United States) on their website.Chart via tesladata.mattjung.net by @Mattjungphoto Browse other new inventory charts: Model S – Model 3 – Model X – Model Y...
tesladata.mattjung.net
Find one that matches via ev-tsla.com or waitingfortesla.com, then call your SA and say, "I'd like THIS 2023 MS please; it's exactly what I ordered some XX months ago . . . ."
Otherwise, I'm just not buying the story.