2023.2.12 update incomplete, lost Navigation

[Serenity3]

2018 Model 3; update didn't load Navigation. Anyone else have this problem? Any option other than submitting a service ticket?
So far, the only response I have from Tesla ticket submitted is that they've put me in the queue for review by the virtual team, and a $1,958 estimate LOL! They've not yet responded that they can push another update to me.

 

[EVRider-FL]

What exactly do you mean by "didn't load Navigation"? Software updates and navigation data updates are separate, and you can see the latest version of each under Controls > Software in the car.

What are the exact symptoms of the problem you're reporting? What is the navigation system doing wrong?

 

[cwhite51]

I also have a 2018 M3LR, and about 2-3 weeks ago, I had an alert pop up that the navigation data was lost or couldn't be loaded... something to that effect. Thankfully, it resolved itself after about 30 minutes and a reboot. No issues since then (so far).

Kinda similarly, when I used Tidal about a year ago, I had the "Downloaded" section completely disappear sometimes despite downloading a few albums/playlists. Odd issues with the internal storage, potentially. Tesla cancelled the service appointment at the time, dismissing it as a "known issue" with Tidal and a fix coming "soon." I switched to Spotify (and now Apple Music) before it did.