2024.8.4 strange issue (possily bug?)

[Terra117]

Has anybody experienced issues with JACK MODE and SMART AIR SUSPENSION on Model S or X? When I pick LOW it selects MEDIUM, if I select MEDIUM it selects HIGH and when I select HIGH it selects VERY HIGH. I can't enable JACK MODE either... But if I select VERY HIGH it enables JACK MODE! Is it coincidence I am experiencing these issues or is it a bug on 2024.8.4? I didn't have these issues until I updated yesterday... 2016 US Model S 90D

2015 Model S P85DL here with the same issue.

Went to put my summer tires on, and jack mode is greyed out. Accidently discovered extra high enabled jack mode.

When done swapping tires, jack mode was no longer grayed out, but didn’t function at all. Found that flooring it and driving into garage at 15 MPH turned jack mode off. Also scared the hell out of my wife.

After 9 years of driving with the suspension in Low, the car no longer stays in Low, going into Medium after a few seconds, never altering the ride height.

It seems over-the-air updates are more auto-break-working-things.

 

[Terra117]

Glad I found this thread. Just got this annoying issue after installing 2024.8.7. Resets, reinnstall software etc. didn't help. Was going nuts and about to make a service appointment. I may stop installing updates after this is fixed. Hardly anything in it for us with oldies other than introduced bugs!

“Bug fixes” is BS. They need to list every bug that is being fixed. We need to know everything that is being touched with every patch.

 

[Terra117]

Having same issue thought I was losing my mind. Was going to post here with a video of same issue and the predictive title linked me right to this thread. 2024.8.4 in my P85D Model S. I even went into service mode to check if there was any faults or something with the suspension but nope. Now to see if Tesla fixes this anytime soon. The one upside is that it actually will let you go from medium to very high. I hate how you literally have to drag it from medium to high then very high without being able to just skip high all together.

2024.8.7 does *not* fix the issue.

 

[NettMD]

Let's hope 2024.8.9 can make the airsuspension useful again. Looks like they push that widely out now.
TeslaFi.com Firmware Tracker
I keep "refreshing" the car for an update

 

[n2siast]

It appears that 2024.8.9 fixed the air suspension and jack mode issues. I was able to set all levels and confirmed that they adjusted appropriately.

 

[MikahDula]

The new update fixed it! It’s back to normal. The update did take like 25min

 

[krsgio]

Just installed 2024.8.9. Glad that it's fixed. At least Tesla fixed it relatively quickly. Will be a little jaded to install any future updates.

 

[GOATMaster]

Thank you all for finding and confirming the issue and the fix. I thought my P90DL was failing, glad I'm not the only one.

 

[Terra117]

Has anybody experienced issues with JACK MODE and SMART AIR SUSPENSION on Model S or X? When I pick LOW it selects MEDIUM, if I select MEDIUM it selects HIGH and when I select HIGH it selects VERY HIGH. I can't enable JACK MODE either... But if I select VERY HIGH it enables JACK MODE! Is it coincidence I am experiencing these issues or is it a bug on 2024.8.4? I didn't have these issues until I updated yesterday... 2016 US Model S 90D

Software update 2024.8.9 appears to have corrected these issues. My suspension stays in Low now.

 

[krsgio]

Software update 2024.8.9 appears to have corrected these issues. My suspension stays in Low now.

Do you read any the stuff above your replies?

 

[sweetkellyboy]

I am having the same issues on my 2014 P85D. But, I don't yet have the option to download 2024.8.9. Any way I can have my car get the software update expedited? Thank you so much.

 

[NettMD]

I am having the same issues on my 2014 P85D. But, I don't yet have the option to download 2024.8.9. Any way I can have my car get the software update expedited? Thank you so much.

You just have to wait it out. I got mine 8-10 hours ago. Suspension works as expected now.

 

[earroyo]

I can also confirm 2024.8.9 fixed both my issues. I still love my CETE ASC add-on.

 

[Jbjwc1]

Still waiting for update

 

[Jbjwc1]

Still waiting for update

Yes finally updated it works

 

[sweetkellyboy]

You just have to wait it out. I got mine 8-10 hours ago. Suspension works as expected now.

Thank you, but its April 16th and still waiting for update Cmon Tesla!!! Being stuck in Medium is driving me crazy