I'll cut to the chase: I drove home today in my new Model Y (blue/black, Induction, no FSD) after refusing my initial delivery. Read on for how my 2nd delivery went and some tips you may find useful.
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16 days ago I refused delivery of my Model Y and shared that experience on r/teslamotors. I had ordered my Model Y on March 19, 2019 and over a year later I was this close to driving home in a Model Y. But, as many people have experienced, the car was in pretty bad shape and I felt like I needed to refuse delivery and ask for a new VIN.
Fast forward to today, June 30. Last day of the 2nd quarter. I had a 2pm appointment for delivery. The VIN I was assigned was a 19xxx and the build date was June 2020. I did a few things different this time around:
The first person I spoke to started walking me through their process of first "accepting delivery on the website" and then using the app to open the car, but I explained I wanted to inspect the car first and asked them to help me open the doors. I got no pushback about this at all.
I had printed-out this checklist and began inspecting the car, starting at the driver-side and moving clockwise. The day was overcast, so the lighting wasn't great. While the car was quite clean, I still had to use my micro-fiber towel on pretty much every panel to double-check there wasn't a pain issue. After I had completed the outside review, I asked someone to open the car and proceeded to review the interior. Here are all of the items I took note of. To be super clear: this car, compared to what I've seen and read about, was in great condition. That's why I accepted delivery.
At the point I logged into the website, clicked "Accept Delivery", and then the next thing I new the Tesla app on my phone was show this Model Y. I signed the paperwork that had been left in the car for me and drove home.
After I wrap-up this post, I'm going to go into the app and schedule my service appointing, using the photos I took during the inspection. I will update the post with an update on how that process goes, and hopefully it goes well!
Hope this helps! I've got a huge grin right now
Full photo album: https://photos.app.goo.gl/ZWRp5C3zdig2za4x6
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16 days ago I refused delivery of my Model Y and shared that experience on r/teslamotors. I had ordered my Model Y on March 19, 2019 and over a year later I was this close to driving home in a Model Y. But, as many people have experienced, the car was in pretty bad shape and I felt like I needed to refuse delivery and ask for a new VIN.
Fast forward to today, June 30. Last day of the 2nd quarter. I had a 2pm appointment for delivery. The VIN I was assigned was a 19xxx and the build date was June 2020. I did a few things different this time around:
- I requested a different Delivery Center (Bellevue, outside of Seattle).
- I brought a microfiber towel to better wipe surfaces and inspect paint.
- I took pictures.
The first person I spoke to started walking me through their process of first "accepting delivery on the website" and then using the app to open the car, but I explained I wanted to inspect the car first and asked them to help me open the doors. I got no pushback about this at all.
I had printed-out this checklist and began inspecting the car, starting at the driver-side and moving clockwise. The day was overcast, so the lighting wasn't great. While the car was quite clean, I still had to use my micro-fiber towel on pretty much every panel to double-check there wasn't a pain issue. After I had completed the outside review, I asked someone to open the car and proceeded to review the interior. Here are all of the items I took note of. To be super clear: this car, compared to what I've seen and read about, was in great condition. That's why I accepted delivery.
- Top plastic liner in the frunk was loose, not clipped-in properly.
- Wiper make a "thunk" sound when coming down.
- Two small paint chips/defects on passenger side.
- Top seal on passenger doors popping out
- Rear tail lights not seated properly
- Driver rear wheel well liner not inserted properly
- Some trim alignment issues
- Pretty bad orange peel paint job (shrug)
At the point I logged into the website, clicked "Accept Delivery", and then the next thing I new the Tesla app on my phone was show this Model Y. I signed the paperwork that had been left in the car for me and drove home.
After I wrap-up this post, I'm going to go into the app and schedule my service appointing, using the photos I took during the inspection. I will update the post with an update on how that process goes, and hopefully it goes well!
Hope this helps! I've got a huge grin right now
Full photo album: https://photos.app.goo.gl/ZWRp5C3zdig2za4x6
