So I decided to join the Tesla community after another driver ran a red light and totaled my 2017 Leaf. I found a used 2016 pre-facelift Model S on the used inventory page with fewer than 40k miles and pushed the button. The 2yr warranty was appealing to me and was the entire reason I decided to purchase through Tesla; I’m already beginning to regret it since it’s apparently impossible to ship a car from CA to NC.
7/28 - Clicked buy and paid shipping fee.
7/29 - Secured financing through Tesla and uploaded all required documents
8/4 - Received a new used vehicle advisor as the previous one left the company
8/11 - Received a text that an ETA to Charlotte-Matthews was 8/21.
8/17 - Called used delivery to confirm the 8/21 date and was notified that the car was still in CA and had not begun moving. I was also told the 8/21 date was given to me in error and a new one would be provided.
8/18 - Received another text telling me that the car should arrive by 9/10, a full six weeks after I purchased the vehicle!!!
WTF, Tesla?!?! Meanwhile, I’m still in a rental car due to the wreck, and I became responsible for the cost of that beginning today due to e insurance company cutting me off.
I was also able to get a quote from a third party to ship the car and received confirmation that a truck could pick it up by the end of this week. How the hell am I able to book a truck when a company as big as Tesla can’t?
7/28 - Clicked buy and paid shipping fee.
7/29 - Secured financing through Tesla and uploaded all required documents
8/4 - Received a new used vehicle advisor as the previous one left the company
8/11 - Received a text that an ETA to Charlotte-Matthews was 8/21.
8/17 - Called used delivery to confirm the 8/21 date and was notified that the car was still in CA and had not begun moving. I was also told the 8/21 date was given to me in error and a new one would be provided.
8/18 - Received another text telling me that the car should arrive by 9/10, a full six weeks after I purchased the vehicle!!!
WTF, Tesla?!?! Meanwhile, I’m still in a rental car due to the wreck, and I became responsible for the cost of that beginning today due to e insurance company cutting me off.
I was also able to get a quote from a third party to ship the car and received confirmation that a truck could pick it up by the end of this week. How the hell am I able to book a truck when a company as big as Tesla can’t?