Any have the rear load floor support break? (cargo cover support)

[cantbechanged]

The other day we opened the trunk and saw one of the two supports for the rear cargo cover was broken. Has this happened to anyone else? We typically only have about 30-50 lbs of stuff back there. Any idea what the repair might cost? It looks like the right cladding needs to be removed and then a large piece of plastic replaced.

 

[InTheMiddle]

I had this happen recently. At first I tried separating the plastic cap from the inner piece, gluing the inner piece back into place, and reassembling. Worked briefly but the glue didn’t hold. I took it into the service center, and it was an easy under-30-minute fix for them to remove the side carpet, replace the “right rear minion bracket” (passenger side) plastic piece, and reassembled it good as new, along with the usual inspection. Part was in stock, and so easy for them to do that I regretted spending any time trying to do it myself first.

 

[cantbechanged]

I had this happen recently. At first I tried separating the plastic cap from the inner piece, gluing the inner piece back into place, and reassembling. Worked briefly but the glue didn’t hold. I took it into the service center, and it was an easy under-30-minute fix for them to remove the side carpet, replace the “right rear minion bracket” (passenger side) plastic piece, and reassembled it good as new, along with the usual inspection. Part was in stock, and so easy for them to do that I regretted spending any time trying to do it myself first.

Thank you so much for your reply! Looking at the way it broke and my personal experience trying to glue broken things back together, I called the Service Center. We are waiting on the part to come in now.

 

[Cricket88]

Ours broke as well and all my wife puts on top is our Vista stroller. When I mentioned it to our service center they tried to tell me that this was not covered under warranty but they would make a one time exception.

I asked what the official weight was because If it can’t even hold a stroller, then what good is the floor support for then. They couldn’t give me that answer....

We’re scheduled on 6/3 for the fix.

 

[clyjr]

Mine was broken when I bought the X (used), dealer was going to pay to have it fixed, but Tesla did it goodwill for some reason. I think the part was $40 or so, but I'm not sure what the install would be...

 

[cantbechanged]

Official weight limit on the cover is 175 lbs. Originally Tesla was going to charge me, but I believe they goodwilled it when I had something else fixed. They definitely did not design and build that part to withstand the forces it needs to withstand.

 

[Cricket88]

Our circa2014 Uppababy Vista stroller is heavy but not 175lbs heavy... looks like a very poorly designed system.

 

[Sgadhia]

I have had both the left and right side break multiple times on my 2017 75D. Always fixed under warranty by Tesla.

 

[HostileHarry]

Just broke mine... I put a heavy cooler on it and it snapped.

 

[Sgadhia]

Very poor design.. I had Tesla replace them under warranty 5 times within 1 year. Left and right at different times. A couple of times they had a ranger come out and handle it. It doesn’t hold up to the weight limit stated.

 

[PawelS68]

I have a broken floor support for some time. I had an appointment at Tesla Service, and I made about 700km to get there. Apparently they got wrong part, and I waited in a hotel for 2 days. Finally they did not replace it, and promised that they will send me the parts, and I could replace them by myself. I got the parts twice, both wrong. After sending them pictures and making clear what was the difference, I finally got correct parts. Unfortunately I tried to remove the sides without any luck. Since the waiting time for service is 2 months, I am looking for an instruction how to do it, did any of you see how was it done in your case ? The side seems to be blocked by the rear, and the rear behaves like it was fixed with glue or something. Any ideas ?

 

[deBoerisTroef]

Happened to me 2 weeks ago, I put 2 25 kg (55 lbs) bags of cement on the floor, which held just fine at first, but still I found the right hand one collapsed later that day.
Tried the glue approach myself, to no avail, and today Tesla fixed it under warranty (I was at SeC for smth else, and they happened to have the part in stock).

 

[blitzpa]

First thing after delivery that broke on my X and was easily replaced by Service. Now I just keep the cover in the lower position, which is much stronger.

 

[HugoBoss]

Twice it happened, No charge to fix both times. They are pretty flimsy. Doesn't seem to hold much weight.

 

[Soda]

What does that plastic tab slot into? It wouldn't be hard to cnc a replacement metal tab with a higher weight capacity.

 

[deBoerisTroef]

First thing after delivery that broke on my X and was easily replaced by Service. Now I just keep the cover in the lower position, which is much stronger.

Lower position? That's new to me, do you have a photo??

 

[blitzpa]

Lower position? That's new to me, do you have a photo??

I'd take a picture of mine but this one I found works. Maybe this is changed since my 3/2018 MX but notice there's 2 positions. On the plastic tabs that keep the floor even with 3rd row down or slide it into the lower position where it has adequate support.

 

[Truthman]

The other day we opened the trunk and saw one of the two supports for the rear cargo cover was broken. Has this happened to anyone else? We typically only have about 30-50 lbs of stuff back there. Any idea what the repair might cost? It looks like the right cladding needs to be removed and then a large piece of plastic replaced.
View attachment 399325 View attachment 399326 View attachment 399327 View attachment 399328

It’s a common repair at the service center. Obviously a design flaw that was upgraded on newer MX’s. Of course the service center will not tell you that though.