Hi all, I'm wondering if anyone has been in the following situation: Purchased a pre-April 2017 Tesla S/X that had free unlimited supercharging (sc01) tied to the VIN # of the vehicle. Free supercharging confirmed to work before sale. Then after purchase and transfer to your account, Tesla turns off the free supercharging off (but the car never crossed Tesla's hands).
If so, did you have any luck getting Tesla to reverse their unjust change? My understanding is that Tesla is only allowed to turn that off when they acquire the car through trade-in/buyback or lease return, or if the previous owner took advantage of an incentive to have it turned off. But if the car had SC01 prior to sale and it was purchased either at a non-Tesla 3rd party dealership, or through private seller, then Tesla should not have turned it off.
TLDR; what recourse is there if Tesla switched your SC01 car to SC04 (pay per use supercharging) after purchasing second-hand (through non-Tesla dealership/private sale)? Any help/advice would be greatly appreciated!
If so, did you have any luck getting Tesla to reverse their unjust change? My understanding is that Tesla is only allowed to turn that off when they acquire the car through trade-in/buyback or lease return, or if the previous owner took advantage of an incentive to have it turned off. But if the car had SC01 prior to sale and it was purchased either at a non-Tesla 3rd party dealership, or through private seller, then Tesla should not have turned it off.
TLDR; what recourse is there if Tesla switched your SC01 car to SC04 (pay per use supercharging) after purchasing second-hand (through non-Tesla dealership/private sale)? Any help/advice would be greatly appreciated!