App live display of Powerwall power flows off line today?

[JohnWD]

The live power flow on the App not showing anything today since first thing this morning. I still get the display through the ip address access. I think gateway may have recently updated to 22.36 but this may not be relevant.
App access to my car is fine and internet access all good.
anyone else experiencing this?

 

[EVRider-FL]

Working for me here in the US (Florida).

 

[JohnWD]

Tried a Gateway Reset - after reboot no change.

 

[ParaAdBellum]

Same symptoms here. Also on 22.36

 

[ParaAdBellum]

If I login to powerwall directly via the browser, I can see power flow just fine. Just not through the app

 

[JohnWD]

If I login to powerwall directly via the browser, I can see power flow just fine. Just not through the app

Yes same here. I have 2 x PW2 with backup gateway. PW2s are on 2 separate phases of the 3-phase supply we have coming to the house, but I suspect not relevant. Do you have any idea when 22.36 installed on yours?

 

[ParaAdBellum]

Yes same here. I have 2 x PW2 with backup gateway. PW2s are on 2 separate phases of the 3-phase supply we have coming to the house, but I suspect not relevant. Do you have any idea when 22.36 installed on yours?

Can’t be certain. Possibly last night. App worked fine yesterday

 

[jjrandorin]

The app is working fine for me, but my firmware version is 22.26.2 for my powerwall gateway version 1, and 2 powerwalls.

 

[longley01@comc]

Same issue which started right after the 22.36 update early this morning.

 

[JohnWD]

Just now from Tesla support chat “HI John! Thank you for using our chat! We have received several calls about this and I will escalate this for further solution.”

 

[JohnWD]

I see a new update to Tesla IOS App out today (v4.15) - and thought it might help....it didn't!

 

[ParaAdBellum]

Just now from Tesla support chat “HI John! Thank you for using our chat! We have received several calls about this and I will escalate this for further solution.”

Sounds like a botched roll out of new firmware. Sad

 

[RKCRLR]

Same problem for me. I also use Powerwall Companion and it has the same problem.

 

[Bladerunner]

same here, really botched roll-out

 

[Tim-in-CA]

Yup, called support and confirmed that .36 broke this. Amazing quality verification of the FW! I asked to be downgraded, he said it would take a few hours. Nothing yet. Web interface is correct, and settings can’t be adjusted via app, but no power flow data in app.

 

[longley01@comc]

Mine just started working while still at 22.36

 

[Tim-in-CA]

Mine just started working while still at 22.36

Same here

 

[RKCRLR]

Mine's working again as well as Powerwall Companion, and the data was retained.

 

[Bladerunner]

Just got a downgrade to 22.26.3, works as before again

 

[Tim-in-CA]

Just got a downgrade to 22.26.3, works as before again

And I got a downgrade as well. Guess Tesla figures that FW as FUBAR