app stopped showing production usage

[morbidz]

anyone with the same issue?

 

[Matt-FL]

Mine is showing data. Maybe check the network tab of the powerwall web ui? See if there is a connection?

 

[CrazyRabbit]

Kill app and restart

 

[morbidz]

Mine is showing data. Maybe check the network tab of the powerwall web ui? See if there is a connection?

thanks, for some reason Ethernet is in "configured, but not connected" state
wifi was disconnected all together.

wonder if there was a FW update that knocked it off the netwrok

 

[Matt-FL]

Just as FYI, mine shows that as well. However, the API pull shows Ethernet is connected and is primary. (Pulled from NetZero app)

 

[morbidz]

i noticed i'm on CUSTOMER VERSION 23.12.10 30f95d0b

 

[Matt-FL]

You may be on a different gateway or inverter platform, probably Powerwall+. I'm on the prior gen gateway.

 

[adspguy]

I'm on the same version (23.12.10 30f95d0b) and it says "Configured, but not connected. Check the ethernet cable connection". It however shows the checkmark next to ethernet saying it is using that interface. Also, my network shows that as active. I think it is a bug in the summary screen in this version of the software. Mine is a gateway version 2.

 

[jjrandorin]

thanks, for some reason Ethernet is in "configured, but not connected" state

Just as FYI, mine shows that as well. However, the API pull shows Ethernet is connected and is primary. (Pulled from NetZero app)

I'm on the same version (23.12.10 30f95d0b) and it says "Configured, but not connected. Check the ethernet cable connection". It however shows the checkmark next to ethernet saying it is using that interface.

Just chiming in to say that, my system also shows that ethernet "configured but not connected", when I know for a fact it actually is connected, and transmitting data (verified through looking at throughput from my routers interface).

I have a Tesla gateway version 1a (the one in the plain grey electrical component looking box, that has a small paperclip sized reset hole in the deadfront).

I noticed this about a week ago or so, when I was accessing the gateways interface for something (I forget what exactly at this point). Since I knew it was connected (verified by throughput through the router, and also through making a reserve percentage change in the app and seeing it reflected almost immediately), I just figured it was a bug and moved onto whatever else I was doing.

 

[Matt-FL]

When I saw mine with that message, I was attempting to locate the IP it was given from DHCP from my router. It didn't show one (other than the WiFi one), so, of course, I re-punched the cable, checked connections. Later, I decided to test a static IP, and that worked. I would disable my WiFi connection from the gateway, but that's the IP I entered into my Powerwall-Dashboard app. It doesn't appear to hurt anything, and both gateway IPs give me the powerwall page, so I'm just leaving it alone.

 

[charlesj]

Just checked mine. 23.12.11