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I'm a huge Tesla fan, but I can almost guarantee the Audi will not have as many issues as all the Tesla's.Also, the MY is largely based from M3 so you know what you're getting yourself into. The Q4 is still a concept car so either you risk being an early-adopter (assuming no delay in mass production) and dealing with all the potential issues or wait until 2022 until the issues have been addressed.
Besides the lack of supercharger network, this is the biggest thing keeping me from buying an EV from another brand. Audi/VW Group have taken the strongest stance on expanding their EV fleet and their salespeople and service centers still know almost nothing about EVs. My cousin is a service manager at VW and said that they will get E-Golfs that come in for "tune-ups" and the mechanics will tell them they cant find the spark plugs or find where to check the oil. Tesla service is far from perfect but they at least know what they're getting when a car comes in.I was just researching the e-tron today, too. I happened to find its online forum site. Owners have plenty of complaints and issues, though lots of praise, too. I noticed several mentioned that their problems could not be fixed by their local dealerships due to lack of knowledge or permission from Audi.
UI looks complicated compared to Tesla. I hate Audi’s infotainment, and it looks like they made no improvements there. Generally looks like a very nice car but not not as innovative or forward-looking as Tesla.
Besides the lack of supercharger network, this is the biggest thing keeping me from buying an EV from another brand. Audi/VW Group have taken the strongest stance on expanding their EV fleet and their salespeople and service centers still know almost nothing about EVs. My cousin is a service manager at VW and said that they will get E-Golfs that come in for "tune-ups" and the mechanics will tell them they cant find the spark plugs or find where to check the oil. Tesla service is far from perfect but they at least know what they're getting when a car comes in.
Not everyone wants to have the enthusiast experience and scour forums to fix their issues because the brand can't support their owners.
Not everyone wants to have the enthusiast experience and scour forums to fix their issues because the brand can't support their owners
Exactly, I mostly came to the forums in the first place to fix my fit and finish issues because I've had no mechanical or drivetrain issues at all. I know Tesla can and will take care of those issues.To be fair - Tesla owners have to scour forums also for issue resolution (buffeting, etc.), though at least issues not related to drive train.
That's the thing, we are already on these forums and are enthusiasts/DIY-ers and as EV owners we are all "early adopters" to some degree which generally attracts technical enthusiasts. I would argue most Audi owners are in the "I just want it to work" camp and will just take it to the shop if there's an issue and will be frustrated when they have no idea how to fix things. That's not a good experience and may turn people off EV's completely. Service and support are often a major part of the experience of owning a vehicle so Audi good looks (me thinks) only gets you so far.I can't imagine owning an Audi and not being a DIY-er. I just hope Tesla forums develop to s similar extent on the technical side.
My only concern is that regardless how good (or not) the E-tron really is, there are still new 2019's sitting on dealer's lots. To me it means the car has not been very well received and bodes poorly for future resale value, not even counting no Supercharger access:
New 2019 Audi e-tron for Sale Near You (with Photos) | Edmunds
There's still a healthy inventory of new '19 sitting on the lots. I have two Audi dealerships within 10 miles of where I live, and sometimes for fun, I'll scour their e-tron inventory on their website. Needless to say, they have quite a bit with very little movement. Since it's release, I've only had 2 sightings of the e-tron on the road. I know that's not indicative of sales, but I've seen many more MYs already on the road and deliveries only started late-March. Also, you can find pretty sweet deals on slightly used '19 e-trons (<5,000 miles) on Cars.com, Edmunds, etc....that kinda shows the demand (or lack of) and resale value.
On a separate note, I was reading up on some reviews from e-tron owners in several Audi forums, and they've expressed disappointment in minor things. For instance, the oil change warning light would pop on and the only way to get rid of that is to take it into Audi and pay $89 to have them remove it. Oil change maintenance light on an EV?
I love the look of the e-tron, but I do believe Audi will need a few more years to fully grasp everything that comes with manufacturing and mass-producing EVs. Even though the e-tron has generally received positive reviews (Car & Driver, Edmunds, etc.), I take it with a grain of salt because those firms doing the reviews aren't keeping it for 3-4+ years.