Auto Pilot Issues + Poor Service Center

[achou0722]

Wanted to get everyone's feedback on this. Brought a Model Y to the Beuna Park CA service center for the following:

- Car cameras are not aligned. It sense the car being closer to the right curb than it actually it resulting in random corrective action from the car
- Right fender camera randomly indicating glare or issues even during overcast days (always the right fender camera)
- Car would flash random errors on drives indicating auto pilot may be disabled, brake hold disabled, parking brake may not engage. First time this happened, a reset worked, second time this happened months later a reset did not fix the issue (an overnight fixed it)

The service center disagnosed all these are no fault found and is trying to charge $264 for a cover that was present on the cabin camera (privacy). Seems ridiculous. Wanted to get everyones thoughts? Seems like they haven't fixed any of the issues and are trying to charge bogus fees.

 

[father_of_6]

The service center disagnosed all these are no fault found and is trying to charge $264 for a cover that was present on the cabin camera (privacy). Seems ridiculous. Wanted to get everyones thoughts? Seems like they haven't fixed any of the issues and are trying to charge bogus fees.

Something doesn't make sense about your disagnosis. The service center wants you to pay them $264 because you had a cover on the cabin camera?

Did they take the cover off? If so, is the $264 for the service of removing the cover? If not, are they claiming that there's some sort of damage?

I suggest you post the invoice here as well as screenshots of your messages to the service center from the app. That would help anyone here make an informed opinion.

 

[Resist]

Something sounds fishy. Why would they charge $264 for cover you have on the cabin camera and why wouldn't you have just taken it off prior to service?