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AUTOPARK FAIL: DON'T USE AUTOPARK NEXT TO GARAGE PILLARS

Discussion in 'Model X' started by dougmenezes, Apr 11, 2018.

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  1. dougmenezes

    dougmenezes New Member

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    Manhattan Beach, CA
    Two weeks after picking up my Model X I was happy to see the "P" signal to park in an underground garage. It was a space between a car on the left side and a concrete pillar on the right. I hit the "P" and let the car do it's thing like many times before. It was all going smoothly, the car was already in the parking space, very well parked, but it decided to adjust for some reason. So it went forward and extremely right, hitting the side front of the car into the pillar. Not sure of what happened but wanted to raise the issue.
     
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  2. boaterva

    boaterva Supporting Member

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    Unfortunately, there have been a couple of these posts... The sensors aren't that close together, and it can't see things that 'thin'. Hope the damage wasn't that bad!
     
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  3. MelaniainLA

    MelaniainLA Member

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    Los Angeles, CA

    We had same in our Model S — manual now specifically says DO NOT USE around pillars in garages. That said, when we had it happen was in early days of AutoPark - Tesla took the car on flatbed in 30 min, got us a nice loaner, covered all expenses, and then some. They were great about it, but that was back when we helped them figure this problem out...
     
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  4. Fellsteruk

    Fellsteruk Active Member

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    sorry to hear that, gutted for you, hope its not too costly to fix :(
     
  5. EVie'sDad

    EVie'sDad Member

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    Think they would have run more simulations like this, or at least give users an idea what the cars intended parking location was going to be, so users could over-ride and cancel before getting into this unfortunate predicament.
     
  6. dougmenezes

    dougmenezes New Member

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    UPDATE: Tesla's engineers were able to recognize the car mistake and are fixing the damage at no cost. Now just waiting for it to be done.
     
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  7. ModlS3XY

    ModlS3XY Member

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    Atlanta
    Good to know that Tesla is willing to fix it at no cost to you!
    Similarly, if the FWDs fail to sense an obstacle and hit a wall or garage ceiling, will Tesla cover it? Anyone heard of such cases?
     
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  8. Fellsteruk

    Fellsteruk Active Member

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    ThAts really good service to get t done FOC.
     

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