Autopilot completely dead after service center visit

[bobulusbillman]

So I had my car in for a small issue (fixing a rattle) and halfway on my drive home I realised there was zero activity on the autopilot GUI. No other cars being recognised, no road lines and obviously no option to engage either cruise control or Autopilot. Moving the autopilot stick did nothing, no warning about 'cannot engage autopilot', just silence. I also noticed my Dashcam is no longer recording any video. My theory is they blew a fuse, or forgot to put one back in when they took it out for whatever reason. Still seems strange the the car is not giving any warnings about ALL cameras being dead. I'm gonna call up service tomorrow but just wondering if anyone else has had this problem? I'm on the latest 2019 firmware, Model S EAP 2.5. 2018.

Thanks!

 

[Pgetzen]

Have you tried it again after a few hours? Happened to me once, but next time I drove, all was good.

 

[ronm2948]

Or have you tried rebooting?

 

[bobulusbillman]

Or have you tried rebooting?

I held down the two scroll wheels on the steering wheel and rebooted the MCU. Is there a deeper reboot I can do?

 

[boaterva]

You could try turning it off from the menu (Service,
I believe) and wait five minutes. Tesla has had me do that on occasion. The brake pedal will then restart things.

I doubt it will do anything when AP is this dead. It does sound like there’s no power to the AP computer or the like.

I’d call national support and have them remotely access the car. They should be able to tell you what’s up and perhaps mobile support can drop by with a fuse if that’s all it is.

 

[aerodyne]

Please don't take offense for mentioning the obvious, but was the AP slider set to off under driving menu on the MCU?

 

[dbldwn02]

My loaner's AP died unexpectedly on the way home yesterday, and yes I was tugging the wheel. All was good later in the day.

The loaner got a software update last night so we'll see how she does today.

 

[bobulusbillman]

tried all that stuff now - and I talked to a tech support in Tilberg. No joy. Gonna drive it for the rest of the weekend and see if anything changes. Then phone call to the service center on monday morning!