So in December, I scraped a guard rail. It was totally my fault, I own that. Damage was cosmetic, to front and rear quarter panels and bumpers. Total about $13k. In Colorado there are only two Tesla repair shops. Neither are super convenient to me, but Stuttgart Auto was much closer. Got set up to get things fixed second week of february, was told it would be three weeks. Fast forward until now, sounds like no repairs have been made because insurance and the body shop do not agree on the rate for painting. Insurance (AmFam) says it should be $50/hr body shop wants $120. Neither are budging, so it looks like I am stuck paying the difference on top of my deductible. The body shop says "We charge the higher rate because of the high cost of being certified. We have hundreds of thousands of dollars invested in tools, equipment and training in order to work on Teslas. There just aren’t enough Teslas out there to recoup that investment at $50.00/hr. Tesla has also dropped all of their parts costs down to ridiculous amounts, so there is no profit there, making it more difficult to receive any return on investment. These cars are also more difficult to repair, and are more time consuming as compared to other cars." So what they are saying is that they are charging more because of what tesla has required of them, and basically because they can. I pissed because I'm stuck in the middle trying to get both sides to work something out. There are other body shops in town that I have dealt with in the past and wound have preferred to have dealt with this time around, but since Tesla will not sell parts, this is not an option. Now I am looking at three more weeks to get the car back. My lease is up in a year, and this experience has really soured me to Tesla. I had planned on getting another Tesla, but now doubt it because repairing anything is such a big pain.