What a terrible experience I’ve had with Unplugged Performance. Unfortunately, after waiting over a month for a bumper it arrived scraped and damaged. I was very understanding their issues with trying to stay in business during Covid and just wanted communication. After exhausting all option with their customer service department I chose to ship the product back. They of course charged me $250 just to ship back the damaged bumper I received, how nice. The delivery truck of course no-showed on me after staying home from work and had to schedule again. I’ve waited 10 days since they received it and nobody will answer the phone or respond on a timeline for refund. Now they are now accusing me of trying to install at myself in my garage? Like come on. Every excuse in the book to keep my money and handle this situation as unprofessional as possible. Such a disappointment as I was so excited for this. Too bad!