Blurry backup camera

[pep_dj]

I traded-in my 2021 LR for a new 2023 P, and I noticed that the backup camera is blurry, but the SC says it's normal. My previous LR was not blurry like this:

I tried cleaning the camera, and also resetting using the scroll wheels. Do you think a camera calibration from the service menu may fix it?

 

[GtiMart]

It seems to be very clear and precise for close objects and the ground right behind your car and out of focus farther away. Probably the way the lens is made, to prioritize close objects. Makes sense.

 

[pep_dj]

It seems to be very clear and precise for close objects and the ground right behind your car and out of focus farther away. Probably the way the lens is made, to prioritize close objects. Makes sense.

Images below are from my previous Model 3 (2021). Its camera was also precise for far objects:

 

[afadeev]

I tried cleaning the camera, and also resetting using the scroll wheels. Do you think a camera calibration from the service menu may fix it?

No, it's a hardware defect with the lens misconfigured for shallow Depth of Field that focuses only on the foreground. That is the opposite of what you want from a rear-view camera.
However, it's not something that you can adjust via software.

Now, getting Tesla to do something about this under warranty, is another challenge altogether.
Remember how you loved not having a dealer to haggle with when buying the car? Well, this is when not having that dealer on your side to press warranty claims on your behalf comes back to bit you in the rear end. If Tesla refuses to cover something under warranty, your only recourse is the legal system.


The only other actionable suggestion I can offer is try to get lucky by setting up accountments at different SC's, and hope that the new one is more accommodating. This isn't ideal, but that's what you bought into when you got a Tesla.

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[AZAV8R]

Perhaps you can find a fellow owner of a similar car and get some screens shots. If you show them to your SC and and use a little of The Force, you might be surprised. Early in my ownership experience, I had to do this (not the same issue a yours) with my SC. It was kind of hard for them to deny hard evidence. Good luck!

 

[KenC]

Try another service center?

 

[holmgang]

Rear view camera is blurry

Hi all, I have a 2020 LR Model 3 (just prior to chrome delete, longer range, heat pump, power trunk etc. :(). For at least months now, I've noticed that the rear view back up camera image is blurry. I try to clean it routinely with Rain-X and microfiber towels, but the blurriness persists. My...

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