Looking for some thoughts/clarification:
I traded in my model S for a P90DL X Signature this past week from Tesla CPO. The rep informed me the L was for Ludicrous and all of my paperwork and agreement of sale aligns with that statement.
I took delivery and learned it wasn’t enabled. I contacted the rep and she told me I needed the service center to enable it.
I spoke to the service center who checked the car and said it would require a hardware upgrade and they don’t do that anymore - and the car was mis-advertised.
For clarification: P90DL - the L does mean Ludicrous - correct? Yes, the L is on the website and my agreement of sale and all contract documents but it doesn’t say “Ludicrous”
If that is the case, my thought is I paid for an L, and should be delivered and L. If not, it’s a breach of contact and or false advertising. Normally, I wouldn’t make a stink about something like this - but when we are taking about an 80k care with 10k mikes I expect to receive what I contracted to purchase.
Looking for any thoughts - I’ve not been able to get the rep back on the phone with me.
Thanks
I traded in my model S for a P90DL X Signature this past week from Tesla CPO. The rep informed me the L was for Ludicrous and all of my paperwork and agreement of sale aligns with that statement.
I took delivery and learned it wasn’t enabled. I contacted the rep and she told me I needed the service center to enable it.
I spoke to the service center who checked the car and said it would require a hardware upgrade and they don’t do that anymore - and the car was mis-advertised.
For clarification: P90DL - the L does mean Ludicrous - correct? Yes, the L is on the website and my agreement of sale and all contract documents but it doesn’t say “Ludicrous”
If that is the case, my thought is I paid for an L, and should be delivered and L. If not, it’s a breach of contact and or false advertising. Normally, I wouldn’t make a stink about something like this - but when we are taking about an 80k care with 10k mikes I expect to receive what I contracted to purchase.
Looking for any thoughts - I’ve not been able to get the rep back on the phone with me.
Thanks