@Graham186
Yes I collected mine from Bristol in December. Basically you’ll want Car Park J, you should see a couple of Tesla logos at the end of the car park towards near where the Boots entrance is. Good chance the car you’re collecting will be parked around there, so you’ll get to take a good look at it beforehand.
Go into the Mall through Boots and turn immediately left, go into the Tesla store and let them know you’re collecting. They’ll take your details, and then take you through a service exit back out to the car park where you’ll have a decent opportunity to look over the inside and outside of the car. Don’t feel pressured, take your time and when you’re satisfied, you’ll likely need to go back into the store so they can hit the button and assign the car to you once all paperwork is done.
It’s not ideal, but it was a pretty easy process. Mine had marks on the seats where the ‘valet team’ clearly had dirty shoes or clothes on, which they needed to sort before I accepted the car, which took them 20 minutes or so of elbow grease. Wasn’t a great first impression but no huge issue really.
My car came with 80% charge so I didn’t have any need to charge it further, though if you do I believe there are destination chargers they use for prep, or there are superchargers somewhere in the car parks.
Good luck!