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Bristol delivery collection

asherwood

Member
Nov 21, 2019
105
40
UK
Has anyone collected their new model 3 from Bristol yet?

Im wondering how good their service is and if they have the cars inside and dry ready for inspection.

I’m also starting to wonder if that collecting from Bristol will be adding to the delay as they can’t handle as many cars as Heathrow.
 

MSPJay

Member
Feb 5, 2020
5
0
Bourne
I’m collecting my New Tesla off the inventory from Heathrow but finding it hard to be given a confirmed date, it’s hard enough trying to even speak to someone. I know it’s already in London but that’s it. I suppose I just need to be patient but it would help to be given a date as my car is being sold.
 

OfficialMark_H

VLOGGER
Jan 1, 2020
182
122
Somerset UK
That's good to know they are actually starting deliveries, please do let me know how things go there.
Will do, they have sent an email saying they will run through a few things, there’s likely to a lot of people taking delivery at the same time. Also said they hope to have at least 40% battery and to contact them if you need more, they’ll then try top you up a bit.
 

MSPJay

Member
Feb 5, 2020
5
0
Bourne
Will do, they have sent an email saying they will run through a few things, there’s likely to a lot of people taking delivery at the same time. Also said they hope to have at least 40% battery and to contact them if you need more, they’ll then try top you up a bit.
Is 40% the standard amount in handover?
 

VanillaAir_UK

Supporting Member
Jun 17, 2019
7,151
4,673
Surrey, UK
There is no standard amount - you get what its got (we had 30%), although some delivery centres seem to take onward journey requirements into consideration, but not all - West Drayton just point you at the 5 (?) superchargers out the front - not great for several hundred car per day delivery but other superchargers are within reach of 30% SOC.
 

Russinating

M3 SR+
Nov 17, 2019
271
198
Bristol, UK
I'm collecting from Bristol on 2nd March. All their test drive cars are in an open air car park to the rear of their mall unit that you access via the service corridors, and I would imagine that's where collections will be.

The nearest covered parking is a good 5-10 minute walk through the mall and out of John Lewis and that's just a public car park bar another 2 Tesla Superchargers, so I can't imagine they'll use that area.
 

WannabeOwner

Well-Known Member
Nov 2, 2015
5,758
2,893
Suffolk, UK
I’m also starting to wonder if that collecting from Bristol will be adding to the delay as they can’t handle as many cars as Heathrow.

I would expect a more personal service from a smaller outlet ...

... but that may well mean longer wait to get a car if less handover-throughput available.

Heathrow shifts a lot of cars a day. Good and bad of course, but they are tooled up for it. I've used Heathrow specifically for that reason.

I wouldn't expect the hand-over to be any less competent, and quite possibly if there is snagging to be fixed they might be more able?
 

The Silver Fox

New Member
Feb 16, 2020
1
0
UK
Great to see Bristol starting this up again. You used to be able to collect from the Service Center just down from the road from the Showroom. The handover took place in a small dedicated garage, so all undercover.
 

pompeygreg

Member
Jan 28, 2020
25
28
Swindon
Have they confirmed it’s the Bristol store rather than the SC?

My experience with the store for my test drive was a bit ropey so I’m not convinced about collecting from there.
 

beansnchips

Member
Jan 16, 2020
91
35
Gloucestershire, UK
I selected Bristol when I placed my order and it only gave the Mall address rather than the Service Centre (which I would have expected/preferred).

I also found the same with Birmingham (its further for me but same time on public transport), they offered the showroom in the shopping mall rather than the Digbeth (IIRC) service centre.

I would rather collect from a service centre because if there are any issues on collection they can potentially be rectified before signing paperwork over.
 

Russinating

M3 SR+
Nov 17, 2019
271
198
Bristol, UK
Have they confirmed it’s the Bristol store rather than the SC?

My experience with the store for my test drive was a bit ropey so I’m not convinced about collecting from there.

Yes, the collection instructions are to go to the mall unit. Unless they then take you from there to the SC but that would be stupid.
 

piotroek

M3 LR RHD
Dec 6, 2019
53
14
United Kingdom
Could someone describe Bristol collection experience after the event? I don't have a date yet but expecting to collect mid next month.

I am curious how could I inspect car there before signing anything.
 
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Durzel

Active Member
Jul 17, 2019
2,803
1,823
Bath, UK
I too assumed Bristol meant the SC rather than the mall store, but as said there was no option to select the SC when ordering.

So is it the case that the mall location has no covered area for handover? That's pretty crap if it's raining etc.

I'm over 100 miles from Birmingham or Heathrow so Bristol seemed like the logical choice in terms of being able to flag issues within the 7 day/100 mile window.
 

RichOB

Member
Jan 31, 2020
200
60
Solihull
I selected Bristol when I placed my order and it only gave the Mall address rather than the Service Centre (which I would have expected/preferred).

I also found the same with Birmingham (its further for me but same time on public transport), they offered the showroom in the shopping mall rather than the Digbeth (IIRC) service centre.

I would rather collect from a service centre because if there are any issues on collection they can potentially be rectified before signing paperwork over.

The delivery centre in Birmingham is in the Jewellery quarter - Summer Hill Road

The site in Digbeth is the service centre only and you can't collect cars from there.
 

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