Canadian Stores and Service Centers

[Jerk]

So "Elontime" exists throughout the organization then!
Happy to see something in Halifax but it does seem odd that Moncton wouldn't be first given the proximity to the most population within a couple of hundred KM, but maybe the higher density population in the 'fax makes it more attractive... or they've been told something about future NS Carbon Tax plans...

I was told by Tesla Montreal in April that they would do any work within 600km give or take, so I would be out of luck in Moncton area. Even with Quebec service centre opening I’m still not within 600km. I know Audi used to rent a garage bay every quarter in Moncton to do owner maint/repairs before they opened a dealership. Maybe Tesla can rent out a bay to do the same before they open a service centre.

 

[Doug_G]

Is Tesla still detailing cars after service? My car came back from Montreal and it was filthy.

 

[Jerk]

Is Tesla still detailing cars after service? My car came back from Montreal and it was filthy.

I can’t believe Ottawa/Gatineau doesn’t have service centre yet. 1 million+ population

 

[Jerk]

I can’t believe Ottawa/Gatineau doesn’t have service centre yet. 1 million+ population

My cousin in Quebec City was offered employment @ Tesla service centre, he said they were paying better than Chevy dealer where he works.

 

[jkirkwood001]

I can’t believe Ottawa/Gatineau doesn’t have service centre yet. 1 million+ population

Somebody mentioned one time they heard Tesla thought Ottawa was overly conservative in its purchasing habits - sad. It's a matter of time. Hopefully within a year or two. You'd think there'd be enough federal environmentalists to support a Tesla service centre.

 

[Doug_G]

Somebody mentioned one time they heard Tesla thought Ottawa was overly conservative in its purchasing habits - sad. It's a matter of time. Hopefully within a year or two.

Yeah I'm not sure I buy that explanation. I think there's some "chicken versus egg" going on here. People won't buy until there's local service, and local service won't appear until more people buy. That, and they seemed to be raising the bar of how many local owners were required to support a service center.

As one of the first Tesla owners in Ottawa, I've been waiting over 8 years.

 

[3s-a-charm]

I can’t believe Ottawa/Gatineau doesn’t have service centre yet. 1 million+ population

Neither does Edmonton... similar population.

 

[NoBeard]

Got to think that the 300km Edmonton to Calgary and the 200 km Ottawa to Montreal is the main factor.
While it's not ideal for owners, they know that people will still buy when they can get Ranger service or make the trip in a single charge. Which is why Quebec City surprised me, although that could be related to the fact that the uptake in the area was the egg before the chicken.
The buildout cost must be tremendous for each service center and only takes away from the bottom line for a couple of quarters until the presence increases sales and starts to pay for the investment.
No wonder this company is losing Billions on the buildout, between service centers and super chargers not to mention R and D.

 

[NoBeard]

I was told by Tesla Montreal in April that they would do any work within 600km give or take, so I would be out of luck in Moncton area. Even with Quebec service centre opening I’m still not within 600km. I know Audi used to rent a garage bay every quarter in Moncton to do owner maint/repairs before they opened a dealership. Maybe Tesla can rent out a bay to do the same before they open a service centre.

So after much back and forth with Quebec City they informed me that the Ranger charge would be free as long as we don't need one the immediately. They seem to be planning regular trips for the Ranger. From what I've seen, they don't do the rent a bay thing anywhere with the Rangers, which I also thought was odd, Mercedes used to do that in Fredericton as well. The Rangers can do most things without a bay apparently.

 

[tombar]

I can’t believe Ottawa/Gatineau doesn’t have service centre yet. 1 million+ population

And if you add a ring north to North Bay, West to Kingston (Kingston is closer to Ottawa than TO) and all the communities in eastern Ontario , it's more like 1.5 million+

 

[Ledge]

So after much back and forth with Quebec City they informed me that the Ranger charge would be free as long as we don't need one the immediately. They seem to be planning regular trips for the Ranger. From what I've seen, they don't do the rent a bay thing anywhere with the Rangers, which I also thought was odd, Mercedes used to do that in Fredericton as well. The Rangers can do most things without a bay apparently.

They do the rent a bay thing in Winnipeg, at one of the autobody shops 3-4 times a year. Though that may be due to the 1400km distance to the nearest service center.

 

[TLej]

Neither does Edmonton... similar population.

We do have a resident Ranger now apparently though. Going to a BBQ this weekend to meet him at the local Tesla-approved body shop (Doug's Place).

 

[Jerk]

So after much back and forth with Quebec City they informed me that the Ranger charge would be free as long as we don't need one the immediately. They seem to be planning regular trips for the Ranger. From what I've seen, they don't do the rent a bay thing anywhere with the Rangers, which I also thought was odd, Mercedes used to do that in Fredericton as well. The Rangers can do most things without a bay apparently.

My cousin has a mechanic friend that works at Quebec service centre. Hopefully my cousin can dig some info for us

 

[karpetkutter]

I agree with the reasons Wayner said. Also, many of the service centers are in areas zoned for dealerships, so there are no amenities available to drivers when the service centres are closed.

I really prefer when chargers are at malls rather than dealers at least you can walk around at a store or sit down for dinner.

 

[Jctin]

For folks west of Toronto, if you have to service your Tesla, I would recommend ,420 Ambassador Dr #2, Mississauga, ON L5T 2J3.

Excellent service, communication, charged up the car, clean inside and outside. Also they pushed the latest update 2018 28.5 to the car.

 

[Vawlkus]

My cousin has a mechanic friend that works at Quebec service centre. Hopefully my cousin can dig some info for us

I’d actually like to know if Tesla puts on training courses for techs/Rangers. I really want to see if I can get in on that.

 

[Jerk]

I’d actually like to know if Tesla puts on training courses for techs/Rangers. I really want to see if I can get in on that.

I’ll ask him today, he’s returning to Quebec tomorrow. He got offered a job at service centre for more money than Chevrolet dealer where he works.
Anymore questions before he returns home from vacation?

 

[RAM_Eh]

Lawrence Service centre is moving - 180 Railside Road Toronto is the new location...within a KM of the existing one.

 

[KrisS]

Elon Musk on Twitter
looks like We might be getting more Service centres in Canada very soon!

 

[KrisS]

The tweet from Elon
"Just reviewed Tesla’s service locations in North America & realized we have major gaps in geographic coverage! Sorry for this foolish oversight. Tesla will aim to cover all regions of NA (not just big cities) within 3 to 6 months."