Moderator comment - posts moved from UK and Ireland "Can't sign in the app anymore" thread
I did have this exact same problem and today I went to Tesla Service Center and they could do nothing for me. I called Customer Service and luckily got a great CS person who asked me to try the app on a different phone. It was getting the authentication error on my iPhone 12 Pro. Luckily I had my other iPhone used for work (iPhone SE) and when I loaded the app and tried it there, it worked!! It still doesn't work on my iPhone 12 Pro so it must be with that latest update. I'm on 14.4 IOS.
I did have this exact same problem and today I went to Tesla Service Center and they could do nothing for me. I called Customer Service and luckily got a great CS person who asked me to try the app on a different phone. It was getting the authentication error on my iPhone 12 Pro. Luckily I had my other iPhone used for work (iPhone SE) and when I loaded the app and tried it there, it worked!! It still doesn't work on my iPhone 12 Pro so it must be with that latest update. I'm on 14.4 IOS.
Last edited by a moderator: