Got the new update, 2018.10.5 installed last night. This morning, car wouldn't start. It said I need to contact Tesla service. I called my nearest service center, they said they can't do anything since there's no service ticket open on my vehicle. I was told to contact roadside assistance, I contacted them, they transferred me to vehicle support. Vehicle support wanted to send me back to roadside to tow my car. Told them I don't have time to wait on a tow truck and that the nearest service center is over an hour away. I had to take a Lyft since I at this point was late to work. They said they will contact diagnostics and try to push the update to my car again and have me install it after work.
Things I've tried already:
- Reset the car 3 different times
- Turned off the car completely, waited 10 min, started it again
This is terribly inconvenient, and shouldn't happen on a brand new, 2018 model car. I was late to work, have to pay for round-trip Uber/Lyft, and I've got a car sitting at my house unable to drive anywhere. I'm wondering if my job was about an hour or hour and a half away what would I have done? I understand I'm an early adopter, and we pretty much received beta-testing cars, I'm not new to Tesla, but this is a bit unacceptable.
Anyone run into this problem? Any solutions?
Things I've tried already:
- Reset the car 3 different times
- Turned off the car completely, waited 10 min, started it again
This is terribly inconvenient, and shouldn't happen on a brand new, 2018 model car. I was late to work, have to pay for round-trip Uber/Lyft, and I've got a car sitting at my house unable to drive anywhere. I'm wondering if my job was about an hour or hour and a half away what would I have done? I understand I'm an early adopter, and we pretty much received beta-testing cars, I'm not new to Tesla, but this is a bit unacceptable.
Anyone run into this problem? Any solutions?