Charge cable won’t come out

[Nuclear Fusion]

Tesla customer service useless
Any ideas?

EDIT: Now for some reason the port allowed it to release, then when I put it back in it to charge it wouldn’t release again or allow charging to start
CHARGE PORT OPEN

 

[Nuclear Fusion]

I think there is some form of overheat protection on the charge plug, (that shuts off the chip?) - it is at least 45dg in direct sun today

 

[animorph]

There is a manual cable pull to release the charge plug, somewhere behind the port inside the car. This seems like it can be a problem with the latest firmware, with a few reports of problems recently.

 

[jboy210]

Search for the thread on unable to insert charger wand. There are pins in there that can break off in the port.

 

[Nuclear Fusion]

Thanks guys!