Charger door alignment - anyone else?

[Matsayz]

Tesla will claim within spec, just gotta keep raising the issue. The Tesla owners body shop here in Vegas gave me the same story. I was told by a little birdie to schedule a Mobile Repair so I did. A whole new part is on order for the repair. I’m told that the mobile techs have “mad skillz”.

CHARGE PORT DOOR, MY, NA
Part #: 1505513-00-A

 

[lcedWa]

Tesla will claim within spec, just gotta keep raising the issue. The Tesla owners body shop here in Vegas gave me the same story. I was told by a little birdie to schedule a Mobile Repair so I did. A whole new part is on order for the repair. I’m told that the mobile techs have “mad skillz”.

CHARGE PORT DOOR, MY, NA
Part #: 1505513-00-A

I would think they would need more than "mad skills." Maybe more like mad power? I wouldn't think Tesla would allow me to make a service request for something they already said was "within specs" at the service center.

 

[jayely1]

So I take it, it can't be adjusted it needs replaced?

 

[Matsayz]

So I take it, it can't be adjusted it needs replaced?

That’s my understanding I’ll let you know when they install mine July 9th

 

[BLKMDL3]

These were automatically on my estimate (free) for when my car is in service right now. Picking up in an hour and I’ll report back on what they did.

 

[jayely1]

Probably takes 5 minutes to adjust it LOL

 

[lcedWa]

Probably takes 5 minutes to adjust it LOL

My husband is at service center now, we'll see what happens.

 

[mac9899]

Tesla will claim within spec, just gotta keep raising the issue. The Tesla owners body shop here in Vegas gave me the same story. I was told by a little birdie to schedule a Mobile Repair so I did. A whole new part is on order for the repair. I’m told that the mobile techs have “mad skillz”.

CHARGE PORT DOOR, MY, NA
Part #: 1505513-00-A

At least here in FL the mobile techs not only come from luxury brand repair shops with years of experience, most went to the actual factory training back when tesla did them, now online, so they had much more hands on training. This is why at least here, my rangers are excellent.

 

[lcedWa]

At least here in FL the mobile techs not only come from luxury brand repair shops with years of experience, most went to the actual factory training back when tesla did them, now online, so they had much more hands on training. This is why at least here, my rangers are excellent.

No luck. Service center says this is what the company has told them (can't) do.

 

[DietPepsi]

Same issues from me in Québec, all taillights and charger not flush. Ranger looking at it June 29th hopefully he has a fix

 

[Raiders]

My charging port is not flush either. The mobile tech came out Tuesday, but said I needed to take it in to a service center to have it properly repaired.

 

[brinox]

I don't know who's Model Y this white one is going to, but after my Y test drive this week, I looked over the exterior fit and finish and saw this charging door was almost perfect:

The lift gate alignment is obviously needing some love. However, this goes to show that Tesla can install/align the charging door properly, so whatever their "in spec" BS is, I feel that's just laziness and wanting to complete the sale and minimize marginally legitimate "rectifications"

 

[gmtom1]

I dropped off my Y this morning and the tech that checked it in agreed that my charge door is not "within spec" and was sticking out too far. We'll see when I get it back in a few days.

 

[wandaved]

I dropped off my Y this morning and the tech that checked it in agreed that my charge door is not "within spec" and was sticking out too far. We'll see when I get it back in a few days.

My MY is in for service at Devon and I also noted the charge port door issue. They initially said it was within spec but it looks cheap and like you could get your fingers in there and wrench it open or break it off. We’ll see what they say when they return the car to me. If no improvement I’ll ask mobile tech when I have them install home link.

 

[MSM_Y_Bruh]

Mine was pretty good at pickup.

 

[IdaBish]

Mine was pretty good at pickup.

mine too! Just like yours!

 

[noshadow]

Here is a before and after. They replaced the entire door. It isn't 100% flush, but it's pretty good.

 

[Za_c]

Here is a before and after. They replaced the entire door. It isn't 100% flush, but it's pretty good.

View attachment 557425 View attachment 557426

Your before and after looks like mine.

 

[Inkyyuki]

Here is a before and after. They replaced the entire door. It isn't 100% flush, but it's pretty good.

View attachment 557425 View attachment 557426

Did this repair cost anything? I got my m3 this week and I’m now seeing this issue

 

[noshadow]

Did this repair cost anything? I got my m3 this week and I’m now seeing this issue

Nope, didn't cost a thing.