Charger door alignment - anyone else?

[Matsayz]

Anyone have charger door alignment problems? I took my Model Y in for some other issues along with the charger door issue and I was told by the tech that “that’s how they’ve been coming in and how we’ve seen them on most of the cars coming to the showroom”.

I posted on my local Vegas FB group and two others have the same issue. Take a look at the pictures, hard to believe that’s just how it is and suck it up buttercup.

 

[DDrawer]

We've seen that around the forums for sure. Yours looks particularly far out. I can't believe they wouldn't try to fix that.

 

[Matsayz]

We've seen that around the forums for sure. Yours looks particularly far out. I can't believe they wouldn't try to fix that.

Great, I missed the thread my bad. These pictures are of the "fix" which they measured by millimeters they said

 

[million_miles]

We should start returning vehicles. Don't let Tesla get away from this.

 

[BMax_V.2]

Although not the driver side but I had the passenger side portion fixed with no issues as it too extended a few millimeters out.

 

[noshadow]

Mine is even worse, second photo in the set:
Black Model Y

You can easily grip it and pull it open. I have a service appointment on Friday, let's see if they'll fix it. It's pretty bad.

 

[captanzuelo]

Mine looks lifted up a little(compared to the right side). Not terribly noticeable like noshadow's.

 

[Diamond Hills]

I'm betting the service center will just replace it. We saw a couple that someone had tried to force close. The charge door has gears and sometimes when techs are trying to get it to sit flush, they'll push too hard or at a bad angle and damage a couple of the teeth. After that, the door is pretty much kaput. You need a new one. Good luck noshadow.

 

[iCeMaNxLb]

i had the same issue - service center replaced the charging port door

 

[qdeathstar]

Here is mine...


I thought it was acceptable. I have a few other issues though that weren’t and Tesla is working on.

 

[smartino]

I have the same exact issue on my MY along with the taillights that are attached to the body of the car (not the hatch) sticking out too. I was told the same thing at delivery that they are all coming in that way (and they showed me a few others and they are), but that doesn't make it right. I have a service request and an appointment with Mobile Service on 6/24 so we shall see what happens then.

 

[gmtom1]

Took delivery yesterday of a 5/20 build and my door is similar to the 1st post. I also noticed it at inspection, but the DS basically told me to submit photos and everything via the app for service appointment to fix.

 

[noshadow]

My car's in service now for alignment and things, including my charging door. They said they were just going to replace the entire chargeport door, and it should be fine. I'll update when I get it back on Monday.

 

[AKTech.it]

+1 here for charging port misaligned I have an appt this thursday - hopefully they fix or adjust it.

 

[jiml]

Same issue here. I had mobile tech out for looking at all the issues I have. Charge door was a no brainer, they have just ordered me a new one.

The big issue is that my driver's side door isn't on correct so the inside of the door is making contact with the dash causing an indentation. Mobile techs can't fix it and I am going to have to take it to a body shop locally.

 

[okokkadu]

Same issue in my case as well.

..

 

[lcedWa]

Ours just came back from service. We were told this is within specs.

 

[MY-Y]

Ours just came back from service. We were told this is within specs.

I'd ask for a copy of that spec. Surely one must exist in order to claim your vehicle meets it.

 

[jayely1]

Can you adjust these things yourself?? Tesla obviously needs to be held accountable, but if you can do it in 5-10 minutes, it might not be worth the hassle?

 

[lcedWa]

I'd ask for a copy of that spec. Surely one must exist in order to claim your vehicle meets it.

I did talk on the phone to a mobile tech who is the son of a neighbor. He pulled up the service notes and said no numbers noted (and he can't get in the middle of it now that we've taken it to service). Now my husband thinks there are new scratches in the paint. I will have him ask about spec numbers when it takes it back tomorrow. We also have the psgr side taillight that sticks out. We walked around the area where new ones were ready for customer pickup, and others didn't have it. Also "within spec."