I thought I would share this as I picked up from Southampton today and as the friendly and helpful guy there explained, they are not set up to do it so the signage is poor and the process is not fine tuned. I was just happy to get my car, it is awesome and I'm so glad I stuck with it thru all the doubts I had about dealing with Tesla in the early stages of the order, and now, the current unprecedented situation around the world.
Anyway, main reason for the post - if you are picking up from there, my directions were non-existent so it was turn up at the port and wander around until I found someone.
Following the sat nav to the postcode did not work for us - so try this.
The little trailer/hut they work out of is here:
Google Maps
The tent and car park when you collect from is here:
Google Maps
There is a maintenance area for the port workers just on the way out of the second car park above if you need the loo - there is only a gents as far as I saw but that did not deter the wife
The process itself is brief, there is no handover to speak of as they are not geared for it and I spent a frustrating time trying the get the car to open, and then start, before I realised you have to double click the 'roof' of the key to make it unlock - obvious really
Apart from that and the stress of not being able to find the right place to go, it was brilliant to have been able to get the car despite the lock down, and to not have had to drive all the way to Bristol considering Southampton is relatively local to me. I took loads of precautions, wiped the car down, cleaned my hands etc etc - I did have to stop a couple of the dock workers I approached for directions from coming too close to me but that was the only real exposure risk I faced.
The end result was well worth it, all the shut lines look straight and even, everything I have tested so far works, you have to let the cameras calibrate for the first few miles before cruise control will work and mine was set to kph until I pulled over and changed it.
Someone else mentioned about wireless charging, mine works and the holder fits my Galaxy Note 9 just fine. I was thinking it was worth putting it in the holder anyway, as the first time you decide to launch it off the lights you won't have to pull over afterwards and retrieve your phone from the boot! (and no, I wasn't racing and did NOT exceed the 40mph speed limit! - it was still so much fun, someone else did say it makes you regress to your childhood and I'd have to agree).
I have mine sat charging in the drive and even if I don't get to drive it very much in the near future I am still very happy to have it
Anyway, main reason for the post - if you are picking up from there, my directions were non-existent so it was turn up at the port and wander around until I found someone.
Following the sat nav to the postcode did not work for us - so try this.
The little trailer/hut they work out of is here:
Google Maps
The tent and car park when you collect from is here:
Google Maps
There is a maintenance area for the port workers just on the way out of the second car park above if you need the loo - there is only a gents as far as I saw but that did not deter the wife
The process itself is brief, there is no handover to speak of as they are not geared for it and I spent a frustrating time trying the get the car to open, and then start, before I realised you have to double click the 'roof' of the key to make it unlock - obvious really
Apart from that and the stress of not being able to find the right place to go, it was brilliant to have been able to get the car despite the lock down, and to not have had to drive all the way to Bristol considering Southampton is relatively local to me. I took loads of precautions, wiped the car down, cleaned my hands etc etc - I did have to stop a couple of the dock workers I approached for directions from coming too close to me but that was the only real exposure risk I faced.
The end result was well worth it, all the shut lines look straight and even, everything I have tested so far works, you have to let the cameras calibrate for the first few miles before cruise control will work and mine was set to kph until I pulled over and changed it.
Someone else mentioned about wireless charging, mine works and the holder fits my Galaxy Note 9 just fine. I was thinking it was worth putting it in the holder anyway, as the first time you decide to launch it off the lights you won't have to pull over afterwards and retrieve your phone from the boot! (and no, I wasn't racing and did NOT exceed the 40mph speed limit! - it was still so much fun, someone else did say it makes you regress to your childhood and I'd have to agree).
I have mine sat charging in the drive and even if I don't get to drive it very much in the near future I am still very happy to have it