Complaint about Glendale, AZ Tesla Service

[Tech Geek]

What a horrible automaker. I truly regret buying my car with a passion!!!!! A total hassle.

And the Technicians are absolutely worthless!

 

[Locash]

Context would be nice, maybe? I've used that service location a few times, they usually fix the car.

 

[jjrandorin]

Most of the OPs other content is about a 2014 Model S they have with suspension leak issues, that they dont want to pay to get fixed (or thats what they said previously anyway).

 

[Locash]

To be fair, it is basically summer in Glendale, and it is getting pretty warm.

 

[Ostrichsak]

To be fair, it is basically summer in Glendale, and it is getting pretty warm.

*Buh dum tiss!*

 

[hobapolis]

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tenor.com

 

[Tech Geek]

So suspending someone’s account is the forums rule whenever someone complains about service. Does Tesla run this forums site too?

 

[jjrandorin]

You were sent a PM with an explanation, and no, Tesla has no interaction with this site. It isnt reddit or 4chan here, though. Your original thread title was not appropriate, and has since been changed.

 

[taxman193]

I am not sure if this is allowed but found this thread in my frustration with the Glendale AZ dealership. I purchased a new Tesla model 3 back in February 2023. I will spare you the details of all the complaints leading up to the pickup but when I picked up my car, the representative would not spend 10 minutes with me to explain the features and how to drive the car. Basically, here is the keys (cards) and goodbye.

Fast forward five months and I have an issue with my AC not working correctly. Used the app to make an appointment (as required) and could not get an appointment for weeks. Finally, I was a couple of days from my scheduled appointment and received a message that they were very busy and that once I brought in my car, it would have to be left there for the week as it would be 4 or 5 days before they could even look at it. They said they could not provide me a loaner car but would provide me a $100 Uber voucher.

4 or 5 days just to look at it and I have to leave it there? What was the point of making an appointment weeks in advance then?

Worst part is, Tesla has no platform to file a complaint about their car, customer service, or dealerships. So basically, all of the customer service representatives have no consequences for providing bad service. You can't even file a complaint.

I wanted to love my car. Wanted to love Tesla but right now, I am having severe buyers remorse.

 

[DayTrippin]

So was the car diagnosed or not? Where does it stand now? Has it been repaired?

What was the original issue with the AC? They have made some changes in the SW that impact the AC.