Completely Disgusted.

[timvracer]

They would not lose in court, and the $$ are completely immaterial. they have demonstrated good service most of the time, and it is not out of the kindness of their heart, it is simply good business.

Sorry you feel so wronged.. it has clouded your judgement, but you simply are wrong on this one.

Yeah, except for stealing our money and fraud. Excellent customer service indeed. This completely supports what I thought. They caved in because it made financial sense for them to do so, not out of the kindness of their hearts. losing in court would set a bad precedent for them. I suspect model three orders will not have the same clause, because there will be pitchforks otherwise if someone making less than $100,000 per year doesn't get their money back.