I guess given the source the bias of the article does not really surprise me...
NADA chair: Consumers prefer dealers over Tesla model
http://www.detroitnews.com/story/business/autos/2016/10/05/car-dealers-tesla-direct-sales/91621382/
NADA chair: Consumers prefer dealers over Tesla model
http://www.detroitnews.com/story/business/autos/2016/10/05/car-dealers-tesla-direct-sales/91621382/