Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Contract Tampering ???

This site may earn commission on affiliate links.

habanero69

I Dont Need Cialis. I Drive an EV.
Jul 29, 2016
450
276
KY
I accpeted delivery on a new Model S for next week. I got an alert yesterday that my trade in vehicle offer (a current Model S) was expired. Have to redo trade in offer. I said no. I've already acepted delivery. They initially said send screenshot of mileage to them at their delivery email address. Yet again, they say do a new trade in calc thru the app. I said no. They said then cancel the car. Is that what they want? No problem then. It's cancelled.
 
Are you thinking the updated trade-in value will be less than they quoted you 30 days ago? there’s no harm is sending them your current mileage - if you don’t like the new trade-in value you can reject it, and you can then cancel your order if you wish - that is assuming you didn’t already pay for the car. I am expecting my new X within a couple of weeks and just had to send them my new mileage as 30 days from my last reading had expired. I don’t see anything nefarious on Tesla’s part.
 
Are you thinking the updated trade-in value will be less than they quoted you 30 days ago? there’s no harm is sending them your current mileage - if you don’t like the new trade-in value you can reject it, and you can then cancel your order if you wish - that is assuming you didn’t already pay for the car. I am expecting my new X within a couple of weeks and just had to send them my new mileage as 30 days from my last reading had expired. I don’t see anything nefarious on Tesla’s part.
This is the second expiration on the trade in. I accepted delivery for a week and now they want to redo? I don’t think that is a good customer relations move. By accepting delivery that would essentially be accepting the current contract for nothing sides one would think I’m sending a email to their resolution team and hoping that cooler heads prevail.
 
Despite my EDD moving every day (although the end date of the date range remains the same - Jan 4) I’ve not been asked to accept delivery. What does that even mean? Personally, I’ll only accept delivery and pay when my car is delivered and ready for pick-up at my service center. Like you, the mileage update I just sent in is my third submission. My trade-in value went up between the first and second submission so I’m hoping (but not expecting) that the same thing happens with this latest update.
 
Despite my EDD moving every day (although the end date of the date range remains the same - Jan 4) I’ve not been asked to accept delivery. What does that even mean? Personally, I’ll only accept delivery and pay when my car is delivered and ready for pick-up at my service center. Like you, the mileage update I just sent in is my third submission. My trade-in value went up between the first and second submission so I’m hoping (but not expecting) that the same thing happens with this latest update.
I take accepted delivery as both parties agree to price, correct car, and date. I.E. a contract. You will be required to accept delivery at some point prior to them moving forward on delivery. My value dropped $3000 each trade in redo. This would be #3. I own 2 Teslas now. I cannot get anyone on the phone. I wrote to their resolution department but they won’t help unless it’s legal related. They didn’t say if I’d hear from them. So limbo. The delivery staff says redo or cancel. I went ahead and resubmitted but guess will cancel if they reduce price again. 10,000$ will be the decrease in value with only 600 miles added and 2.5 months of time. Sad. They simply do not care.
 
I don’t blame you for being pissed. Once you accepted delivery and you and Tesla agreed on the price, then that should have sealed in the price. It’s not your fault that they couldn’t get the car to you within the time period the trade-in price was baked into the price. I feel similarly, and if they reduce the price of my M3 trade-in by very much, then I, too, will have to decide what to do. Since I placed my order a year ago, I imagine Tesla wouldn’t mind my canceling, as they can get more for the car now….
 
I’m not sure how you equate “scheduled a delivery appointment” to “accepted and locked in all terms and conditions of every aspect of the sale”. The latter happens when you actually TAKE delivery and sign the paperwork.

Put another way: If market conditions changed and Tesla announced an additional $3,000 discount between the time you scheduled delivery and the time you actually took delivery of the car, you’d likely expect that discount and throw a $3,000-sized fit if you didn’t get it ya?

Trade quotes are only good for a specified period. If that period is over, the quote is invalid. Used car prices are dropping like rocks right now so yeah, you should expect a lower offer.


“Trade-in offers are valid for 30 days or 1,000 miles, whichever comes first, and are contingent on the information you provide about the vehicle being accurate.”
 
I’m not sure how you equate “scheduled a delivery appointment” to “accepted and locked in all terms and conditions of every aspect of the sale”. The latter happens when you actually TAKE delivery and sign the paperwork.

Put another way: If market conditions changed and Tesla announced an additional $3,000 discount between the time you scheduled delivery and the time you actually took delivery of the car, you’d likely expect that discount and throw a $3,000-sized fit if you didn’t get it ya?

Trade quotes are only good for a specified period. If that period is over, the quote is invalid. Used car prices are dropping like rocks right now so yeah, you should expect a lower offer.


“Trade-in offers are valid for 30 days or 1,000 miles, whichever comes first, and are contingent on the information you provide about the vehicle being accurate.”
It's the timing and appearance of squeezing the turnip. I was supposed to take delivery December 30th. They want to get another $3K out of me on a Model S deal? I've already taken 2 trade in reductions WAITING on the S. The 3rd will likely break the deal. If they want a mileage check/verification, then that's fine. It looked to be that at first contact, but now, not so much. New pictures from every angle too. What? They think I wrecked my trade in?

Also, email to resolution team looks to probably go nowhere as they sent an auto-reply it's for legal matters. Otherwise, the won't reply back. I'm guessing I won't hear anything then. The whole thing leaves a bad taste in my mouth. I went from, I hate the phrase fanboy, to unfan. Honestly, no way to talk to a human about this? Ridiculous in todays world. Not everything can be handled by AI or a bot.
 
  • Like
Reactions: rpo
I don’t blame you for being pissed. Once you accepted delivery and you and Tesla agreed on the price, then that should have sealed in the price. It’s not your fault that they couldn’t get the car to you within the time period the trade-in price was baked into the price. I feel similarly, and if they reduce the price of my M3 trade-in by very much, then I, too, will have to decide what to do. Since I placed my order a year ago, I imagine Tesla wouldn’t mind my canceling, as they can get more for the car now….
Thank you. At least someone feels a little pitty for me. 3 trade in reductions seems excessive, but this last one about a week before I take delivery is the turd in the room.
 
Are you thinking the updated trade-in value will be less than they quoted you 30 days ago? there’s no harm is sending them your current mileage - if you don’t like the new trade-in value you can reject it, and you can then cancel your order if you wish - that is assuming you didn’t already pay for the car. I am expecting my new X within a couple of weeks and just had to send them my new mileage as 30 days from my last reading had expired. I don’t see anything nefarious on Tesla’s part.
I'm going thru the motions to see what their offer will be. Couple hundred OK. But $3K a week before delivery? That's pretty greedy. No human to talk to either is nuts. I see why some people don't follow thru or take business elsewhere.
 
If you believe your car has more value than you are getting you can always keep it and sell it outright,
Yes, of course. But really late in the game now. I doubt I could sell and get the funds in a week. Carvana and those types are about 4K above Tesla's previous offer before this recent re-eval. I didnt do before because I didnt want to be without my car. I didn't plan on 3 trade in downgrades. I just think it's not good business to do this a week before delivery after all had been agreed to. I see what they are getting as an average for my trade in and they stand to make quite a deal on me. That doesn't sit well while we are talking about this whole process. They need a profit, but to do it this way seems excessive. I dont want to go back to an ICE vehicle, but they may force me.
 
  • Funny
Reactions: Hayseed_MS

Yes, of course. But really late in the game now. I doubt I could sell and get the funds in a week. Carvana and those types are about 4K above Tesla's previous offer before this recent re-eval. I didnt do before because I didnt want to be without my car. I didn't plan on 3 trade in downgrades. I just think it's not good business to do this a week before delivery after all had been agreed to. I see what they are getting as an average for my trade in and they stand to make quite a deal on me. That doesn't sit well while we are talking about this whole process. They need a profit, but to do it this way seems excessive. I dont want to go back to an ICE vehicle, but they may force me.
If you go back to ice you will have to buy Cialis then, you might look at the cost differences
 


If you go back to ice you will have to buy Cialis then, you might look at the cost differences
No so much the cialis that bothers me. It’s the gas station routine, cost, and inconvenience. Like I said, if it’s relatively a small price difference OK. But throwing on $3k a week before delivery might just be one pushed button too many.
 
It's the timing and appearance of squeezing the turnip. I was supposed to take delivery December 30th. They want to get another $3K out of me on a Model S deal?
No, they want to re-evaluate the value of your trade in current market conditions, which are changing rapidly. This is why trade-in quotes are only good for 30 days, which they're very up-front about. When did you receive your last quote?

I've already taken 2 trade in reductions WAITING on the S. The 3rd will likely break the deal.
Again, you seem to be blaming the current conditions in the used car market on Tesla. That's just plain silly. If it were a year ago and used prices were still appreciating, How would you feel about the current situation? No doubt you'd be demanding a re-evaluation of your trade-in value to protect YOUR interests, just like Tesla is.

Your car is worth what the market says it is. The market is changing right now, fairly rapidly. You can take the deal or leave it based on that value, but it's not Tesla's job to take a bath on the transaction because you're mad your car isn't worth what it was several months ago.
 
Ouch, just a couple of weeks before EDD I had to submit my updated mileage for my M3 trade-in. My car is now worth $4000 less. And now Tesla has extended the date range for delivery to Jan.8 (had been the 4th, and had been Dec 30 before that). So. Now I’m expecting that they will drag out the delivery date to after my current trade-in value expires and I have to submit the updated mileage so they can reduce my trade-in another $3-4,000!