I didn't see a thread that dealt with this specific issue with the CVRP, so I hope that this will help those who get this notification from CVRP.
2/5/2020: Ordered M3
3/7/2020: Took delivery at Tesla Carlsbad
3/9/2020: Uploaded CVRP and supporting documents
4/28/2020: The motor vehicle purchase agreement provided was rejected because it is a review copy.
Tesla Support was unable to explain what was wrong with the purchase agreement that was uploaded to the Tesla website. But this was the explanation from CVRP support:
It is possible that this is due to a coding issue related to the pdf Tesla provided you. We have had many applicants who experienced this problem, their pdf was a review copy, with the signatures blacked out, but when they opened the file on their end they were able to get the 'final' version. I don't know the details of how the applicants were able to fix this issue, however. I suspect that the file had to be printed out, or printed to pdf so that it would be the final version.
So I printed the purchase agreement that was downloaded from the Tesla website and scanned the printed documents. There was one page that still had the signatures blacked out and this page was in regards to the Trade-In Payoff Agreement, which didn't apply to us since we didn't have a trade in. So I asked CVRP support about that. This was their response:
The 'final' signature we need is actually on page 6, the one you mention that is blacked out sounds like the one on page 3, which is fine if blacked out.
A few hours later, I received a notification that my CVRP application was approved. So if you get a notification that your purchase agreement was a review copy, just print out your purchase agreement, scan the print out, and resubmit.
2/5/2020: Ordered M3
3/7/2020: Took delivery at Tesla Carlsbad
3/9/2020: Uploaded CVRP and supporting documents
4/28/2020: The motor vehicle purchase agreement provided was rejected because it is a review copy.
Tesla Support was unable to explain what was wrong with the purchase agreement that was uploaded to the Tesla website. But this was the explanation from CVRP support:
It is possible that this is due to a coding issue related to the pdf Tesla provided you. We have had many applicants who experienced this problem, their pdf was a review copy, with the signatures blacked out, but when they opened the file on their end they were able to get the 'final' version. I don't know the details of how the applicants were able to fix this issue, however. I suspect that the file had to be printed out, or printed to pdf so that it would be the final version.
So I printed the purchase agreement that was downloaded from the Tesla website and scanned the printed documents. There was one page that still had the signatures blacked out and this page was in regards to the Trade-In Payoff Agreement, which didn't apply to us since we didn't have a trade in. So I asked CVRP support about that. This was their response:
The 'final' signature we need is actually on page 6, the one you mention that is blacked out sounds like the one on page 3, which is fine if blacked out.
A few hours later, I received a notification that my CVRP application was approved. So if you get a notification that your purchase agreement was a review copy, just print out your purchase agreement, scan the print out, and resubmit.