Dashcam failure when needed!

[johnmwingnut]

I have noticed something a bit odd. Pretty much from 10am when I parked up, through to 7pm, events were being constantly picked up. There is then nothing until I get back to the car, which I find odd, which was at 20:47.

 

[johnmwingnut]

Update on my situation - the other driver reported it, so I have their details now. It was at 20:07 which was within that 1 hr of no sentry activity I mentioned. I’m asking service to look into that as I find it odd it hasn’t recorded anything within that period of time, yet recorded everything else all day!

 

[s88ats]

Update on my situation - the other driver reported it, so I have their details now. It was at 20:07 which was within that 1 hr of no sentry activity I mentioned. I’m asking service to look into that as I find it odd it hasn’t recorded anything within that period of time, yet recorded everything else all day!

Tha'ts very fortunate! would be interested to know what Tesla come back with too

 

[johnmwingnut]

Tha'ts very fortunate! would be interested to know what Tesla come back with too

I will report back. Booked in today, so will see what they say.

 

[johnmwingnut]

As an update. Tesla MK have come back to me and advised that during the time my car got hit, certain parts of my car had gone into a deep sleep mode, which prevented Sentry from working as it should. This is apparently a known issue on certain cars, and senior engineers are looking into it, and it will be sorted in a future software / firmware update. But for now, I basically have a dodgy sentry mode!