On July 14, 2023, I received a regular over the air update via WiFi for my 2017 Tesla Model S 100D which I proceeded to grant installation for overnight for version 2022.8.10.15. Much to my chagrin the following morning, I discovered that my instrument cluster screen was blank and would not start. There was no problem with multimedia screen or the ability to drive the vehicle, though autopilot and safety systems associated with the instrument cluster, as well as the wheels on the steering wheel, would not work. Finally, later that day, a full “4 button reset” brought the screen backup with a message that the update had failed to properly install. Two days later, the local Tesla service center pushed out another implementation of 2022.8.10.15, which seemed to install correctly.
However, at irregular intervals thereafter, the instrument cluster screen would go blank, but it was possible to restart it with a “2 button reset”. Commencing on August 8, the instrument cluster and its associated functions would NOT restart in spite of repeated “4 button resets” and power off resets. I did not attempt a hard reset as tempted as I was to try this myself. Finally, on the night of August 12, I attempted another power off reset, this time disabling the sentry mode and unplugging all USB connections. To my great surprise and pleasure this AM, August 13, the car started up flawlessly without problems with the instrument cluster screen or its associated functions.
Clearly, there is a glitch with this software implementation that others must have seen. I suspect Tesla is aware as well as 2022.8.10.16 is pending release. I have NEVER had to disable the sentry mode and remove all USB connections previously to undergo a successful software update for my vehicle. Something is very different now.
However, at irregular intervals thereafter, the instrument cluster screen would go blank, but it was possible to restart it with a “2 button reset”. Commencing on August 8, the instrument cluster and its associated functions would NOT restart in spite of repeated “4 button resets” and power off resets. I did not attempt a hard reset as tempted as I was to try this myself. Finally, on the night of August 12, I attempted another power off reset, this time disabling the sentry mode and unplugging all USB connections. To my great surprise and pleasure this AM, August 13, the car started up flawlessly without problems with the instrument cluster screen or its associated functions.
Clearly, there is a glitch with this software implementation that others must have seen. I suspect Tesla is aware as well as 2022.8.10.16 is pending release. I have NEVER had to disable the sentry mode and remove all USB connections previously to undergo a successful software update for my vehicle. Something is very different now.
