Picked up my MYP on Sunday (3 days ago) and noticed defects on the car during delivery. Informed the rep about it and told me to take pictures of everything that I believe are defects and note it on the app. Once I did, I scheduled the earliest appointment available (tomorrow) and they finally got back to me today through the app saying “to temper your expectations a lot of these are normal”. Does anyone have experience with any of these defects (paint chip with bare metal showing almost looks like it’s about to rust, protruding trim and door, body panel gaps, stains, scratches on plastic trim (interior and exterior), and misaligned body.
I also posted this on my local Tesla FB group and someone said they had a similar issue and the rep told them they have a space tester and the measurement came out acceptable. Anyone know if they actually have a space tester? And as a consumer, is there a service document or guideline that shows these numbers they say are “acceptable”? For all we know, they could be making up numbers if there isn’t anything public.
I also posted this on my local Tesla FB group and someone said they had a similar issue and the rep told them they have a space tester and the measurement came out acceptable. Anyone know if they actually have a space tester? And as a consumer, is there a service document or guideline that shows these numbers they say are “acceptable”? For all we know, they could be making up numbers if there isn’t anything public.
Attachments
-
389B18B6-3A1C-405E-9120-00C53017A120.jpeg183.1 KB · Views: 382
-
9EC225A6-8931-4EE4-A4CD-72434AC37ECF.jpeg348.5 KB · Views: 357
-
4A5CF5FA-F855-44E4-BDC6-8B961544D422.jpeg339.5 KB · Views: 364
-
6D037141-1E87-43EA-8F64-25ED6A1CBFD0.jpeg321.2 KB · Views: 357
-
FDCE73A2-F5BE-4E77-B84B-39875A0C81CC.jpeg250 KB · Views: 367
-
D3B1A89F-2046-4DCA-9ED0-B8CBB24687D2.jpeg341.4 KB · Views: 360
-
164208CD-DBA9-4ED8-8560-401FEFDFD720.jpeg320.4 KB · Views: 362
-
0EE33636-972F-4595-914A-B4CE6D1EBCF5.jpeg668.1 KB · Views: 358