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Delivery Problems

Discussion in 'Model 3: Ordering, Production, Delivery' started by Miami Bob, Feb 17, 2018.

  1. Miami Bob

    Miami Bob New Member

    Feb 4, 2018
    Within 12 hours of delivery the engine failed and had to be replaced. That took a week. In the second week the sound system failed. Good work on the part of customer service. They suggested a reboot of computer which worked. Didn't know control-alt-delete worked on a Tesla. Third week, rumble and vibration in front wheel. Assume I'll have to go in for re-balance and alignment. Curious about other out-of-the-box failures.
  2. cwerdna

    cwerdna Active Member

    Jul 11, 2012
    SF Bay Area, CA
    Would be curious to see the invoice to see what they did to fix this. Did the drive unit actually fail or was it something else like a wiring harness or connector?
  3. canyondrive

    canyondrive Member

    May 23, 2015
    Northern California
    For us, so far:

    Heater dead on arrival (fixed after a week at SC)
    Constant "charge door needs service" message. (SC removed it once, now it's back)
    Rear view mirror not dimming at night
    Blank screen while driving (restart worked)
    Screen with matrix lines (restart worked)

    Even then, this is an awesome car. Not want to do S loaners or ICE loaners so I'm gonna structure SC visits accordingly. We only seem to get attention from Tesla owners though. Regular people don't care.


    -bumpy (only driver seem to suffer in LA)
    -glass roof hot (needs tint)
    • Informative x 1

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