WannabeOwner
Well-Known Member
Don't blame you ... moved my car on shortly before 100K miles for similar reason.
Does R Symons offer some sort of insurance warranty? I hear good things about him, but have no idea how he solves the warranty aspect
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[email protected] is a complete waste of time
- Thread starter thegruf
- Start date
Don't blame you ... moved my car on shortly before 100K miles for similar reason.
Does R Symons offer some sort of insurance warranty? I hear good things about him, but have no idea how he solves the warranty aspect
Exactly the same reason I ll be buying from Tesla, have to trade it in before the end of the 2year/5ok miles warranty. I wonder if anyone actually do buy these cars privately.
MrBadger
Badger out
In general Tesla behave better than that....
But interaction with them is pure chaos
Problem I find apart from initial contact, is inconsistency. You can ask 3 people a question and get 4 different answers. And the arrogance of some members of staff, but thankfully most are great, just some don't know how to say "don't know" to a question and just seem to make something up.
Rooster6655
Active Member
I was wondering this too as their prices are often higher than Tesla for CPO with 4 year warranty!
sold my last one through RSymons - can't recommend them highly enough.
As for buying - I am in exactly the same position, a Tesla 4yr CPO warranty is important to me.
If RSymons could come up with a viable warranty alternative I think their market would be enhanced greatly.
There are a number of warranty firms out there, but I was always concerned about their ability to exclude any defect you actually had, and EVs just sounds like a bunch of excuses from the off.
It's not the Teslas are unreliable, in fact they are as reliable as any cars I have owned and certainly way ahead of Audi and MB in my experience. However if it does go wrong, it is an expensive car so a fix will likely be expensive, and odds on you will lose your car for weeks at the SC. Warranty should improve chances of a loaner you would hope.
As for buying - I am in exactly the same position, a Tesla 4yr CPO warranty is important to me.
If RSymons could come up with a viable warranty alternative I think their market would be enhanced greatly.
There are a number of warranty firms out there, but I was always concerned about their ability to exclude any defect you actually had, and EVs just sounds like a bunch of excuses from the off.
It's not the Teslas are unreliable, in fact they are as reliable as any cars I have owned and certainly way ahead of Audi and MB in my experience. However if it does go wrong, it is an expensive car so a fix will likely be expensive, and odds on you will lose your car for weeks at the SC. Warranty should improve chances of a loaner you would hope.
Glan gluaisne
Active Member
Just another data point about [email protected] being a waste of time. I had an email from this email address on 11th November, informing me of my delivery date and time etc. I replied to this email immediately, to confirm I'd be there on the 22nd, but that I couldn't make it for 10:00, and asking for the time to be put back to 12:00.
Just had a 'phone call from Tesla asking me if I'm going to be able to collect the car on the 22nd. I asked if they'd read my email, chap confirmed there was no trace of it. As usual, the chap on the 'phone was very helpful, changed the time to 12:00 and within seconds a new invoice appeared on my account page with the correct date and time.
I strongly suspect that emails sent to [email protected] just go into a black hole somewhere, so there's probably no point in trying to use this email address, better to just call them.
Just had a 'phone call from Tesla asking me if I'm going to be able to collect the car on the 22nd. I asked if they'd read my email, chap confirmed there was no trace of it. As usual, the chap on the 'phone was very helpful, changed the time to 12:00 and within seconds a new invoice appeared on my account page with the correct date and time.
I strongly suspect that emails sent to [email protected] just go into a black hole somewhere, so there's probably no point in trying to use this email address, better to just call them.
WannabeOwner
Well-Known Member
I had three calls, from 3 different people, checking confirmation that I would be coming (the following day). Crazy.
I seriously doubt it, I ordered a a CPO MS on the 1st of Nov then I was told sue to some system issue, an invoice cannot be generated until the 25th Nov although that order was cancelled by Tesl for some strange reason. I have now placed another order 2 days ago and still waiting for the next step.
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