I love Tesla car but my first experience from Tesla showroom here in Vegas is very bad and after reading their reviews at yelp im not sure what to do.
So i found used model S @ Tesla website and it says its available here locally.
I was very exciting and went to their showroom to see if i can try that car and maybe even purchase it right away.
To my surprise they said they dont deal with used cars and i have to do everything over the phone.
Every question I had about used car they said to go online and look for info!
Then i asked them to try new Model S and they said im lucky because they have one appoitment cancellation and i can do it right away !
(i was only customer in their showroom ).
After trying new Model S (5 min ride) i ask them to try Model 3 also since im there.
They said no, you need appoitment for that and Tesla is allowing to try only one model at the time. Really? What?
Im ready to spend 60k on car maybe right away and you are telling me to come back another time?
Wow.
Then i went home and called Tesla to see how i can try that particular used Model S and they have it on their website.
Representative told me to wait and she is going to call Las Vegas showroom since its available locally.
I told her i just came from there and they dont deal with used cars. She said thats very strange!!
She called them and they didnt answer.
She said she will call me back at the end of the day (now is 6 pm and no call back yet).
After looking at reviews of this Tesla show room people are complaining about customer service and no answering their phone.
Because im new to this i would like to know if this is how it should be?
So i found used model S @ Tesla website and it says its available here locally.
I was very exciting and went to their showroom to see if i can try that car and maybe even purchase it right away.
To my surprise they said they dont deal with used cars and i have to do everything over the phone.
Every question I had about used car they said to go online and look for info!
Then i asked them to try new Model S and they said im lucky because they have one appoitment cancellation and i can do it right away !
(i was only customer in their showroom ).
After trying new Model S (5 min ride) i ask them to try Model 3 also since im there.
They said no, you need appoitment for that and Tesla is allowing to try only one model at the time. Really? What?
Im ready to spend 60k on car maybe right away and you are telling me to come back another time?
Wow.
Then i went home and called Tesla to see how i can try that particular used Model S and they have it on their website.
Representative told me to wait and she is going to call Las Vegas showroom since its available locally.
I told her i just came from there and they dont deal with used cars. She said thats very strange!!
She called them and they didnt answer.
She said she will call me back at the end of the day (now is 6 pm and no call back yet).
After looking at reviews of this Tesla show room people are complaining about customer service and no answering their phone.
Because im new to this i would like to know if this is how it should be?