Although I posted in the hope of acquiring some insight on how to proceed, the tone in the replies has (surprisingly) been pretty adversarial. I don't intend to come off as self-righteous or entitled, so I apologize if that's how my OP was taken. I really am sincerely looking for advice; if you feel compelled to weigh in with "it's all your fault" or "you should have..." that's fine, but not particularly helpful.
First, I will follow the advice given above: I'll ask for an itemized invoice (though I don't know whom to ask, since again the invoice total was sent from
[email protected]).
I suspected that the insurance adjuster lowballed the estimate for the first set of damage (when the car self-harmed into a garage wall... NBC reporter actually interviewed me about this, and was especially interested in Tesla's complete disavowal of any responsibility). I could regale you all with the 6 months of attempts to get this repaired, but I'll just skip this part altogether. Most people here just blame me, and that's fine... let's move on.
Consider just the windshield: it cracked 2 weeks before the return date; Tesla required me to carry comprehensive insurance up to the return date; Tesla will not work with insurance they required me to have, but instead billed me for the full amount (I don't know how much because the invoice isn't itemized). The windshield could not be repaired in the final 2 weeks because Tesla is taking 6 weeks to get glass to repair shops; Tesla generously offered to charge me nearly $3000 to hold the car for those 6 weeks while we wait for Tesla to provide glass. I declined.
I guess I'm being irrational in feeling that this is deeply unfair? I guess... I have talked to both Lease Returns (via email) and my local rep (who is very sympathetic but there's only so much she can do), with nothing beyond "sorry, sucks to be you" in essence.
I'll try and call Geico on Monday and explain to them the circumstances above, but they may say they need to examine the car (too late), they will likely need to know what Tesla is charging for the glass (but Tesla doesn't send an itemized invoice so I'll have to pursue this myself), and they may not be able to help at this point.
Part of me just wants to pay the $4,500 and get on with life... part of me feels this is pretty unfair and I should at least push back a little. Ugh.