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The scratch is directly above the door handle, and I don't see any debris on the seal that runs the length of the window. Maybe you've hit the nail on the head. I haven't been driving that much and it's too cold to be putting the windows down, so the road debris doesn't really make sense. Sounds like the SC may fix it for me, but they probably won't cover the cost of tinting the new window. Thank you for the responding.Mine had this to all 4 windows upon delivery of my CPO that lived in Denver its first 45k miles.
SC changed all glass and replaced the seals after I pointed it out and said it shouldn't happen again.
Not long after, the drivers window was scratched again (no road salt to be the cause in late June/early July) and the SC replaced the glass again as well as a part of the drivers door handle that was out of alignment and scratching on the glass.
Main culprit in my opinion is road salt/debris getting caught in the seal/gasket/ whatever it's called . For me this has delayed me getting my windows tinted as tint on the inside will bring out the scratch even more
My BMW did this after a huge dust storm...Ive had exactly this issue, the dealership is wanting me to pay for the repair despite having over a years warranty left.
Surely they should fix this as no other mid range or higher car does this?
My BMW did this after a huge dust storm...