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Edit button gone, as is ability to change payment option? but no email or call?

Discussion in 'Model 3' started by aydyn, Jul 24, 2018.

  1. aydyn

    aydyn Member

    Joined:
    Jan 28, 2018
    Messages:
    21
    Location:
    Michigan
    When I log in to my Tesla account it shows :


    Next Steps

    We are drafting up your contract and will contact you when you can make your final payment.

    Who must be present at delivery?

    All persons listed on the registration must be present to sign at delivery. If you are trading in a vehicle, the registered owner must also be present.

    What do I need to bring with me to delivery?

    • Your driver's license (for all registrants)
    • Copy of your current auto insurance (or proof of Tesla policy, if required)
    • Final payment (if you are picking up your vehicle in a Tesla sales licensed state)

    ---------

    I haven't gotten any email or call and i can't edit anything even the payment info (i was going to change payment plan to bring edit back to change to white interior) does this mean something? No VIN either?
     
  2. Koflach

    Koflach Member

    Joined:
    May 20, 2018
    Messages:
    479
    Location:
    Langley, BC
    Check one of the many threads already out there on this topic.
     
  3. Robert831

    Robert831 Member

    Joined:
    Jul 22, 2017
    Messages:
    99
    Location:
    Watsonville, CA
    My edit button disappeared this morning, and I was able to fill out the loan application, which I did. From what I've read, this means the delivery date is probably about a month away? Does that sound about right?

    I don't know of these other threads on the same topic. I just did a search and it led me here.
     
  4. TurnFast

    TurnFast Member

    Joined:
    Jul 2, 2018
    Messages:
    203
    Location:
    Redmond
    I lost my edit button a while back. Called Tesla about potential updating my AWD to a P and they said I could do that until I get a vin assignment and that the edit button disappearing is a bug with all the recent website changes. You can still call or email to change your order but it will put you back to the end of the line in the queue.
    I’m not totally sure I believe him about it being a bug, I think Tesla maybe just wants to prevent people from going crazy on the edits so their queue is more stable.
     
  5. Robert831

    Robert831 Member

    Joined:
    Jul 22, 2017
    Messages:
    99
    Location:
    Watsonville, CA
    As it turns out, my delivery date is now in 1 week! But I also scrambled to get them all the information they were asking for.
     
  6. Trevor B

    Trevor B Member

    Joined:
    Apr 2, 2016
    Messages:
    810
    Location:
    USA
    Asked and replied eleventeen billion times already, try searching
     
  7. Robert831

    Robert831 Member

    Joined:
    Jul 22, 2017
    Messages:
    99
    Location:
    Watsonville, CA
    My page says the same thing, but on the right side there is the VIN number and the delivery time/date and address. Is it possible the right side of your screen isn't visible for some reason?
     

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