Some people are willing to hold their noses and buy a product from a company whose CEO does things they find objectionable in order to get the best product, and some aren't. Tesla has been pretty far ahead of the competition in recent years, so the same people would have to do some nose holding in order to go with an inferior product too. But as the competition catches up, this will rapidly start to change. The F-150 Lightning, Mustang Mach-E, EV6, Taycan, and Air are all pretty decent cars as far as I can tell. The big thing they lack at this point is the DC fast charging network.
That's surprising, because that's the last thing I think of when comparing Tesla to the competition. FSD is so far from being ready, I basically don't even consider it at all.
Well, there's another consideration: most people are FAR less political than what are on this board, and ESPECIALLY those in this thread.
And I just don't buy the competition catching up bit, not now, not anytime soon.
Taycan - has some serious battery issues that have been being addressed quietly behind the scenes (MANY of the cars have had full pack replacements). OTA upgrades are still crap on this car. Performance, VERY good, and very good to drive (Porsche thoroughbred coming out there).
F-150 Lightning - decent first attempt, but lots of compromises so that they could continue to utilize the existing tools for the ICE version. This shows in terms of pretty bad efficiency, especially when towing. Personally, I've liked Rivian's approach far better (but they have horrid production inefficiencies).
Mach-E - every last one of the first ~50,000 were recalled due to a serious battery problem, one that is hardware, and not fixable with a software patch. The GT trim also has inadequate cooling, you can launch / race it ONCE and then it goes into effectively limp mode.
Air - nice car, horrid software (reboots take ~10 minutes, and the car reboots more than anyone would like). Motors on this one are FANTASTIC, but there are serious issues about sustainability for production, since Lucid is losing >$200,000 on each one they sell. The company only has about 9 months of cash on hand at the current burn rate.
I know you have your beef with Tesla software, and the gripes are legitimate. But go rent these cars (I have), they all have even far more serious software limitations, and some design and hardware issues.
FSD was "interesting" for them, not because of it's current usefulness, but because of the rate of advancement. No one was expecting it to be "production ready". I described it as a drunk 13 yo driving the car, needing constant supervision. I stand by that. But given that a year ago it was driving like a 2yo, the advancement cannot be denied.