eisbock
Member
The thing with a lot of these luxury brands is the "reliability" can be misleading. The core components of the car and what makes it a car are rock solid. It's unlikely the engine will fall out of the car at highway speeds or you'll be otherwise stranded.Mercedes has not been known to have good reliability for MANY years and the S-Class is usually below to much below average. People here seem to like to compare reliability to BMW and Mercedes, neither of which have good reliability. Audi is also a frequent comparison, but (IIRC), they've improved from spotty to ok now.
I have no interest in buying from any of the above 3 brands due unless it's a model w/consistently average or better reliability across most (or better yet, all) model years.
The reliability of the luxury components is garbage because with the more high tech crap you jam into a car, the more likely something is gonna go wrong. Technology and software is much less reliable by nature. Just look at your computer compared to the engine on your car. Having to reboot your car every week or suffering through freezes where everything shuts down for 10 seconds just doesn't happen on driving components.
Sure, the car can be considered "unreliable" if the touchscreen is known to fail, but when you opt for cutting edge tech, there are risks involved. That's why nearly every luxury car has horrible reliability ratings. But, the car will still function as a car and get you from point A to point B reliably and after all, that's the whole point of a car. Saying the S-class has much lower reliability ratings than a Corolla simply because a Corolla doesn't have all the luxury features the MB has can be misleading. If all the tech on a MB fails, you're left with a Corolla, but the Corolla will be lauded and the MB criticized.
Obviously this is a bit of an oversimplification, but it always grinds my gears when people blast luxury brands for poor reliability. The more neat stuff you have in a vehicle, the more likely something is going to go wrong. It all depends on what your definition of "reliable" is too; if for some reason you consider a working touchscreen more important than your engine not catching fire on the highway, then sure, maybe luxury cars are unreliable. I also agree that some degree of reliability of the luxury stuff is expected too, and some manufacturers do the tech side of things better than others.
It's almost like "reliability" should be broken down into different areas and given separate ratings based on the category each feature falls under. It seems a little ridiculous to give a car "exceedingly low" reliability ratings when the only things that are unreliable are the climate controls, heated seats, touchscreen, nav system, fit & finish, audio, automatic trunk-opening, etc. Most importantly, the car should reliably get me from A to B and as such, drive component reliability should be weighted much higher or rated separately.