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ERROR: server failed to response. Is the server running?

Discussion in 'Model 3' started by fixingstill, Oct 1, 2019.

  1. MorrisonHiker

    MorrisonHiker S 100D 2020.44.15

    Joined:
    Mar 8, 2015
    Messages:
    8,682
    Location:
    Colorado
    We have multiple Teslas on our account: 3 Model 3, 2 Model S and a Model X. We also have solar and Powerwalls. We have never seen any of the issues mentioned in this thread.

    What phones and version of the app are people using? We have various Samsung and Google phones and tablets on version 3.10.0 of the app.
     
  2. Kamranwpi

    Kamranwpi Member

    Joined:
    Jun 6, 2018
    Messages:
    9
    Location:
    NH
    I'm on ver 3.10 on both of my devices iPhone (work) and android (personal)

    I had tried to log out delete all the app completely n log back in no luck

     
  3. malventano

    malventano Member

    Joined:
    Aug 25, 2018
    Messages:
    41
    Location:
    Florence, KY
    Yeah, it definitely appears to be account specific, like some promo thing sent to some folks with multiple cars. Any device / app signed into that specific account gets the popup.
     
  4. maxshuty

    maxshuty Member

    Joined:
    Oct 2, 2019
    Messages:
    14
    Location:
    Minnesota
    I really don't believe it's related to the device as it was happening on my device then I updated everything (including to the newest iOS version) and it's still happening. I uninstalled and reinstalled the app, tried hard reset on the M3, and other folks in this thread are using Androids and seeing it.

    It would make a lot of sense if it was tied to some promo thing like @malventano mentioned. I'm just happy that it's not blocking me from using the functions of the app...
     
  5. malventano

    malventano Member

    Joined:
    Aug 25, 2018
    Messages:
    41
    Location:
    Florence, KY
    ...and as of just now my account no longer has the issue. Finally.
     
  6. maxshuty

    maxshuty Member

    Joined:
    Oct 2, 2019
    Messages:
    14
    Location:
    Minnesota
    Ditto! :)
     
  7. Kamranwpi

    Kamranwpi Member

    Joined:
    Jun 6, 2018
    Messages:
    9
    Location:
    NH
    Yes thank you Tesla
     
  8. fixingstill

    fixingstill Member

    Joined:
    Nov 2, 2017
    Messages:
    39
    Location:
    Union City CA 94587
    I am the OP.
    PROBLEM FIXED!!!! THANK YOU TESLA!
     

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